- 2020 Companies (Southlake, TX)
- …associate calls for escalated matters; submit for research when necessaryProvide excellent customer service by facilitating and/or providing informal and formal ... Operations Manager to take ownership of strategic clients and lead a dynamic team. The Sales Operations Manager's primary...the field leaders, but you will be involved with service and sales to help design new business processes.… more
- Wells Fargo (Roanoke, TX)
- …authorization to work in the United States.About this role:Wells Fargo is seeking a Lead Service Now Engineer ( Lead Specialty Software Engineer) to support ... the Enterprise Business Resiliency (EBR) line of business.In this role, you will: Lead complex initiatives on selected domainsEnsure systems are monitored to increase… more
- Vertex Inc (Keller, TX)
- …Ability to train, lead projects, and direct employees.* Customer service oriented, detail-focused, pro-active behavior, multi-task capability.* Software:* ... and is required to be onsite.The Budget Analyst - Lead will be the primary financial support within the...budget preparation and analysis* Knowledge of accounting, budgetary, and management principles and practices* Experience with FAR, CAS, and… more
- Vertex Inc (Keller, TX)
- …be able to communicate clearly both in writing and orally.Ability to train, lead projects, and direct employees. Customer service oriented, detail-focused, ... Fort Worth, Texas location and is required to be onsite.The Budget Analyst - Lead will be the primary financial support within the Program and perform analytical,… more
- Fidelity Investments (Roanoke, TX)
- Job Description: Lead Software Engineer The RoleWe are looking for a Principal Software Engineer to join us!As a Principal Software Engineer, you will play a ... and will work with the members of the squad to deliver outstanding customer experience solutions. The ideal candidate should show ease at making personal connections… more
- Wells Fargo (Roanoke, TX)
- …role:This position will be part of a Team that performs engineering and management of data protection technologies that include Managed HSM's, Azure key Vault and ... other key and secret management systems. Candidates must have intermediate to advanced systems...completion of multiple tasks and meet aggressive time framesCustomer service experienceExperience facilitating meetings with team members in various… more
- Robinhood (Roanoke, TX)
- …team + role Robinhood's Customer Experience team is committed to providing outstanding service to our customers -- many of whom are investing for the first time. ... efficiently and with empathy. In your role as a Customer Experience Manager, you will lead a...mid-stage startup or a retail broker-dealer4+ years experience managing customer -facing teamsStrong management toolkit with a reputation… more
- Robinhood (Roanoke, TX)
- …team + role Robinhood's Customer Experience team is committed to providing outstanding service to our customers -- many of whom are investing for the first time. ... role as a Customer Experience Manager - Platinum Desk, you will lead a team of highly-knowledgeable registered representatives as they assist our top customer… more
- JP Morgan Chase & Co. (Colleyville, TX)
- Job DescriptionAs a Private Client Advisor in Chase Wealth Management , you will offer comprehensive financial planning and advice to individuals and families. Your ... will be done with a consistent focus on relationship management , not portfolio management Demonstrate a deep...small business loans and payment processing. We're proud to lead the US in credit card sales and deposit… more
- Deloitte (Keller, TX)
- …business processes across sales operations, lead -to-cash, and revenue management teamsIntegrating the latest customer enabling technologies with leading-edge ... strategies, insights, experiences, and talent to enable outstanding sales and customer service experiences.Unleashing the powerful of the SAP platform for our… more
- Woodforest National Bank (Keller, TX)
- …Qualifications/Experience:* 5 years of relevant and transferrable sales and/or customer service experience. OR a Bachelor's degree and ... developing relationships with retail partners and customers. Embrace and lead a technology driven customer experience. ...3 years of relevant and transferrable sales and/or customer service experience.* 1 year of experience… more
- Fidelity Investments (Roanoke, TX)
- …within 120 daysFidelity experience preferredAnalytical thinking; customer service orientation; decisivenessExcellent organizational and project management ... provide inventory management oversight for assigned client portfolio.Project Management :Independently lead creation of standard or custom educational… more
- Robinhood (Roanoke, TX)
- …in contact center environments. You will support and own proactive tactical workforce management responses to address service level challenges. You will also ... apply.About the team + role We are looking for an exceptional Workforce Management (WFM) Forecasting and Capacity Planning Analyst. Someone who is passionate about… more
- Deloitte (Roanoke, TX)
- …application utilizing IBM Planning Analytics (PA) 2.0.9, SAP HANA, SQL, etc. Lead collaboration with business and technology teams to ensure alignment of business ... and contributes to development of new products, services or techniques. Lead requirements definitions, development sessions and design walk-through reviews with… more
- Fidelity Investments (Roanoke, TX)
- …and external clients and partners.Brokerage and financial services experienceClient service and/or vendor relationship management experience preferredExperience ... that work in partnership with other Product Areas, Chapter Areas, WI Relationship Management , WI Service and Operations and other organizations to continuously… more
- Fidelity Investments (Roanoke, TX)
- …or build a platform for continuing to grow by learning new technologies.You will lead a team of engineers in the delivery of both business and technical initiatives. ... This is a delivery lead role where you will work closely with product...to deliver high quality technology solutions to meet our customer needs. In an agile structure, you will partner… more
- Omnicell (Grapevine, TX)
- …Specialty Pharmacy Services is looking to hire an experienced Finance Manager to lead the client-level FP&A function. This position will report to the Director of ... projects. The client FP&A team functions as the go-to group for customer -level finance and accounting support, gross profit improvement initiatives, and analytical… more
- Fidelity Investments (Roanoke, TX)
- …improved health and financial outcomes. Our mission is achieved through exceptional customer service and immersive digital experiences, all designed with ... in Agile environments such as scrum or Kanban is preferred.Leadership and team management : The ability to lead cross-functional teams, foster collaboration, and… more
- Fidelity Investments (Roanoke, TX)
- Job Description:The RoleFidelity's Workplace Investing (WI) business unit is a leading service provider of employer benefits. The Message Execution Center team (MEC) ... develops and executes e-mail, direct mail, and lead generation campaigns in support of WI's business goals,...for working with partners to understand their objectives and customer messaging requirements, develop contact lists, and ensure the… more
- Deloitte (Roanoke, TX)
- …a passionate, innovative, results-oriented candidate with heart-deep commitment to customer satisfaction. This role requires production support leadership for ... for custom web solutions and third-party vendor products. Responsible for maintaining service -level agreement targets at a portfolio level, as well as identifying… more