- Citigroup (Irving, TX)
- …increase group's efficiency. * Support future process conversion projects into Global Contact Center Telephony Support organization. **Qualifications:** * ... skills.** **Job Overview** **:** The End User Voice and Contact Center Tier III Integration & Support...III Integration & Support team is responsible for providing senior level technical support and delivery to internal Citigroup… more
- Capgemini (Dallas, TX)
- …experience in design integration with SAP ERPs . Experience with IVR and Telephony System design and integration . Experience in designing Virtual Agent/Chat Bot ... Points** . Proficient in Service Portal or Employee Service Center . Experience in being a People Manager for.... Experience in being a People Manager for both senior and junior technical resources, or demonstrated experience in… more
- JPMorgan Chase (Plano, TX)
- …operating environment where you-and the products you deliver-will thrive. As a Contact Center Software Infrastructure Engineer, you will design and implement ... cloud contact center infrastructure and application components for...plus + Knowledge of voice (WebRTC), call recording and telephony platforms a big plus + Experience with building… more