- ForeScout Technologies, Inc. (Dallas, TX)
- Technical Support Engineer Customer Success Dallas, Texas Apply Technical Support Engineer What We Do: Today the modern enterprise is an ... starts here, everyone's ideas are valued, visionaries welcomed! What You Will Do: The Technical Support Engineer is a key technical resource in the … more
- Omnicell (Fort Worth, TX)
- …Sundays Monday through Friday days will vary from week to week (4x10 or 5x8 shifts) The Technical Support Engineer will provide technical support to ... needs and drive our mission forward. Job Identification: 3296 Job Category: Technical Support Engineer Posting Date: 09/25/2024, 11:37 PM Job Schedule: Full… more
- Palo Alto Networks (Plano, TX)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... communication + Previous experience in a customer-facing technical support role ( Support Engineer ) - advantageous + Fundamental understanding of… more
- Microsoft Corporation (Irving, TX)
- …bring your aspirations, talent, potential - and excitement for the journey ahead. As a Technical Support Engineer , you will provide technical support ... bag sessions, blogs, quality assurance checks). Develops readiness content. Mentors new Technical Support Engineers. Develops intermediate level competence on … more
- Palo Alto Networks (Plano, TX)
- …customer service skills + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations ... XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing escalations, phone… more
- Palo Alto Networks (Plano, TX)
- …XSOAR support team, you will serve our customer base by providing technical support , answering incoming support inquiries, and managing escalations, ... needed (often in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners +...+ At least 5 years of experience as a Support Engineer + Required strong experience with… more
- Palo Alto Networks (Plano, TX)
- …an environment where we all win with precision. **Your Career** As a Platinum Support Engineer , you will work firsthand with our valued Platinum customers to ... high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to… more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... + Work to reproduce customer issues and qualify critical issues + Publish Technical Support Bulletins and other user documentation in the Knowledge Base + Build… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... teams to improve overall software quality per release cycle + Publish Technical Support Bulletins, provide content technical review for Knowledge Base as… more
- Palo Alto Networks (Plano, TX)
- …support team, you will serve our customer base by providing exceptional technical support , managing escalations, and ensuring customer satisfaction. In this ... role, you will provide post-sales technical support to Palo Alto Networks End User Customers via phone, email, and web. Regularly updating support cases to… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... teams to improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical documentation in the Knowledge Base… more
- Palo Alto Networks (Plano, TX)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Plano, TX)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Aldridge (Dallas, TX)
- Are you an experienced Technical Support Engineer looking for a new challenge? Do you want to work with a dynamic team and be part of a company that values ... Aldridge is seeking a skilled and enthusiastic IT Project Engineer to join our team. The goal of the...a variety of environments. + 3-5 years of Helpdesk/Desktop Support experience, preferably in an MSP environment + Strong… more
- Wells Fargo (Westlake, TX)
- …, zOS concepts including JCL, COBOL. + Performing 2nd or 3rd level technical support for mainframe infrastructure software. + Demonstrate strong skill levels ... and remediation of complex environments. + Work cooperatively with our peer mainframe technical support teams, application development teams, and their lines of… more
- Southern Glazer's Wine and Spirits (Addison, TX)
- …for fit and performance, making IT management recommendations, and providing Tier Two technical support . Additionally, the engineer monitors system capacity, ... and performance. + Monitor system capacity and performance, providing advanced technical support when needed. **Minimum Qualifications** + Bachelor's Degree… more
- Amazon (Dallas, TX)
- …the root cause of an issue. * Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop ... features to run their mission-critical applications. As a Cloud Support Engineer , you will act as the...that improve support -related processes and our customers' technical support experience. . Write tutorials, how-to… more
- Palo Alto Networks (Plano, TX)
- …software projects very early in the product life cycle, develop and deliver advanced technical training, assist a support engineer with a challenging ... knowledge and skills learned from prior technical support experience, as an ETAC engineer one of your primary responsibilities is to define supportability… more
- KPS Global, LLC (Fort Worth, TX)
- …an Applications Engineer to join the Industrial team. Required Skills The Application Engineer will Provide technical support and problem solving in a ... inside sales with specifications, provide solutions and new configurations and explain technical products. They will support inside sales, design and engineering… more