- Renasant Bank (Nashville, TN)
- …the onboarding process until turned over to Treasury Solutions Support Team Perform quality assurance on onboardings Manage the resolution of client issues via ... complete client delight and retention Assist with maintaining onboarding procedures, quality assurance procedures, and Treasury Solutions product guides Assist… more
- Ansira Partners (Nashville, TN)
- …knowledge of traditional and digital media, and expertise in both program administration and customer service . This role is critical to our global client and ... potential risk and issues, being the voice of the customer , and providing excellent customer service...IT to resolve Perform monthly release testing and enhancement quality assurance Perform quality control… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- HCA Healthcare (Nashville, TN)
- **Description** **Introduction** Do you have the career opportunities as an ITSM Process Assurance Analyst you want with your current employer? We have an exciting ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Do you want to work as an ITSM Process Assurance Analyst where your passion for creating positive patient… more
- Teledyne (Lewisburg, TN)
- …and reviews; preparing and completing action plans; implementing production, productivity, quality , and customer - service standards; identifying and resolving ... objectives in a management capacity by developing, implementing, and maintaining quality assurance systems and activities. The role ensures compliance… more
- Insight Global (Nashville, TN)
- … customer and company standards. Essential Functions: - Serves as the Quality Assurance representative on the New Product Introduction (NPI) team for ... all new product launches. - Ensures that all required Quality Assurance items are included in the...- Submits First Article Inspection (FAI) documents to the customer for approval. - Leads or assists in the… more
- Robert Half Office Team (Nashville, TN)
- Description We are looking for a dedicated Customer Service Representative for a remote opportunity. In this long-term contract position, you will play a key ... and report on key performance indicators (KPIs) to track service quality and efficiency. * Facilitate training...communication. If you are looking to grow in your customer service career, please APPLY TODAY! ###… more
- CVS Health (Spring Hill, TN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Amrize (Nashville, TN)
- …and solutions, is seeking a dedicated Supplier Quality Engineer to join our Quality Assurance team. This position is crucial for ensuring the integrity and ... corrective measures. + Act as the back-up for the Customer Quality Engineer for limited support during... Engineer and, if necessary, to the Director of Quality Assurance for further action. + Identify… more
- CenterWell (Nashville, TN)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Teledyne (Lewisburg, TN)
- …product introduction and customer needs. -Participates in the review of customer designs to contribute quality assurance requirements and considerations. ... and reviews; preparing and completing action plans; implementing production, productivity, quality , and customer - service standards; identifying and resolving… more
- Otsuka America Pharmaceutical Inc. (Nashville, TN)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- L3Harris (Nashville, TN)
- …effective working either alone or as part of a team. + Strong customer service orientation. + Experience working in a team-oriented, collaborative environment. ... Experience: + Bachelor's degree in a computer software related field such as Quality Assurance , Computer Science, Management Information Systems or a related… more
- Datavant (Nashville, TN)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Intertek (Nashville, TN)
- … assurance , testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and ... to accept or reject the product + Documents data obtained during all quality assurance activities, consistent with company policies and procedures + Communicates… more
- Highmark Health (Nashville, TN)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Tractor Supply Company (Brentwood, TN)
- …for instructional design and development, appropriate content treatment and media, quality assurance methodology, and creative delivery strategies. **Essential ... timely delivery of the curriculum as well as providing quality assurance and "sign-off" of all instructional...audiences which include job processes and use of systems, customer service skills, new products or services,… more
- Intertek (Nashville, TN)
- … assurance , testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and ... . Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-...quality business model and a global network of customer -focused operations and highly engaged subject matter experts. With… more
- Oracle (Nashville, TN)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
