- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Community Health Systems (Franklin, TN)
- …or a related field preferred + 2-4 years of experience in IT support, help desk operations, or technical customer service required + Familiarity with Learning ... **Job Summary** The Service Desk Representative II provides technical support and customer...CompTIA A+ Certification preferred + MSOS - Microsoft Office Specialist preferred Equal Employment Opportunity This organization does not… more
- Cognizant (Nashville, TN)
- …currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's Cloud, Infrastructure and ... in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of opportunity to improve… more
- Metro Nashville Government (Nashville, TN)
- …Departments 911 Telephony and Voice Recording systems and services. Will also provide help desk functions and technical support to users. Performs other related ... 911 Telecommunications Specialist (IS Advisor 1) Print (https://www.governmentjobs.com/careers/nashville/jobs/newprint/5076340) Apply 911 Telecommunications … more
- Ricoh Americas Corporation (Nashville, TN)
- …for technical support and customer service excellence. + Prior experience in IT Help Desk Support, preferably with exposure to both application and hardware ... success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering ... and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more