- CSL Behring (King Of Prussia, PA)
- …regional level (US/INT) to align strategy and orchestrate adoption of Omnichannel Customer Engagement. Advocate on behalf of regions/affiliates with _Platform ... a regional level (US/INT) to align on strategy and orchestrate adoption of Omnichannel Customer Engagement. + Partner with and advocate for local and regional… more
- CSL Behring (King Of Prussia, PA)
- …mind-set; support strategic decision-making across the R&D Portfolio + Be an advocate for changes that support the R&D organization in Finance process improvement ... all areas within the team's remit. + Clearly define customer needs and review both ad-hoc and routine reporting...or other advanced degree a plus. + 3-5 years' experience in Accounting or Finance roles, preferably with … more
- CSL Behring (King Of Prussia, PA)
- …developing standard templates for different TA and study sizes. + Be an advocate for changes that support the R&D organization in Finance process improvement ... and future or actual contractual implications. + Clearly define customer needs and review both ad-hoc and routine reporting...or other advanced degree a plus. + 5+ years' experience in R&D Business Operations or Finance roles, with… more
- Bentley Systems (Philadelphia, PA)
- …+ Attend and speak at conferences like GEOINT, I/ITSEC, SOFIC, and others to advocate for Cesium, and identify what conferences and communities we should focus on. + ... **Qualifications:** + 10+ years of business development and sales experience in the federal government with a demonstrated record...quickly learn new technical capabilities and apply them to customer use cases in the federal market. + Great… more
- UGI Corporation (Frazer, PA)
- Customer Experience Advocate I Location: Frazer, PA, US, 19355 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 28138 When ... 1,800+ distribution points across the United States. Posting Job Summary: The Customer Experience Advocate I (CXA) interacts directly with potential, new and… more
- Comcast (Philadelphia, PA)
- …rapport while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System and ... customer needs as well as being a strong advocate for our customers. Actively puts the customer...customer interaction to create promoters and enhance the customer experience . + Follows established troubleshooting procedures,… more
- Cengage Group (Philadelphia, PA)
- …researchers to define, design, and deliver intuitive product experiences. + Translate customer needs and business goals into clear, usable, and elegant design ... and data analysts to understand user behavior and validate design decisions. + Advocate for accessibility and inclusive design in every deliverable. + Present design… more
- TD Bank (Flourtown, PA)
- …them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience + Requires a broad knowledge and understanding of the ... with proactive insights & recommendations + Serves as a Customer advocate in improving customer ...+ Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in… more
- TD Bank (Trooper, PA)
- …promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store + Performs customer transactions ... options that meet their needs + Acts as an advocate for the customer by conducting needs-based...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- Comcast (Philadelphia, PA)
- …natural conversational experiences. This role is pivotal in shaping optimal customer experience through AI-driven interfaces, delivering personalized and ... to secure buy-in to deliver on the defined end-to-end customer experience . + Performs competitive analysis and...and testing to ensure chatbot accuracy and reliability + Advocate for responsible practices and implement guardrails for AI… more
- Wolters Kluwer (Philadelphia, PA)
- … customer needs in product development. The Product Owner acts as both an advocate and advisor by aligning customer outcomes to business goals. This Product ... or equivalent experience required. Experience : At least 1-year experience in customer service/support, with exposure to digital product development… more
- Deloitte (Philadelphia, PA)
- …the creation of metrics dashboards. + Proficient in using research insights to advocate for a customer -focused and product-driven mindset. + Highly experienced ... Role Overview: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team,...and uncover new opportunities based on user needs. + Advocate for research findings in a compelling way that… more
- Pegasystems (Philadelphia, PA)
- …business and empower them to become more efficient, smarter, and most importantly, customer -centric. Our Client Success team is an integral part of our rapid growth ... to drive our client's success. **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding relationships** and… more
- Scholastic (Philadelphia, PA)
- …EEOC. Experience : + Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service. + Proven track ... that host Fairs. And we're just getting started We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to… more
- Cengage Group (Philadelphia, PA)
- …will have a key role in leading our organization's product strategy and driving customer and business outcomes. You will be responsible for leading a team of product ... managers and fostering a culture of customer -centricity, innovation, and collaboration. Your expertise in the Product...areas for improvement, and ensure accountability for results and advocate to leadership when investment is needed. + Product… more
- St. Luke's University Health Network (Sellersville, PA)
- St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, ... as determined by the job location. Although one year experience in a similar setting is preferred, new grads...the Advanced Practitioner is charged with being a patient advocate . The Advanced Practitioner will participate in patient satisfaction,… more
- Globus Medical, Inc. (Collegeville, PA)
- …public health, public policy, finance, business or marketing disciplines) or equivalent work experience . + 1-2 years of customer service, patient access, or ... complying with regulatory requirements and company policy in dealing with the customer and patient confidentiality. + Applicable experience in customer … more
- Cengage Group (Philadelphia, PA)
- …skills, and technical agility will ensure every student receives an exceptional customer experience . **What you'll do here:** **Student Support & Relationship ... issues that may affect attendance or performance. ** Experience ** + 1-2 Years Experience in Customer Service, in a fast-paced environment + Bilingual -… more
- Southland Industries (Philadelphia, PA)
- **Position Summary** We are seeking a dynamic and customer -focused Service Account Manager to join our team. The ideal candidate will develop and maintain positive ... relationships within assigned customer accounts, overseeing the sales process, and acting as...Service team to ensure satisfaction, promptly address concerns and advocate for customers when performance or billing issues arise.… more
- Comcast (Philadelphia, PA)
- …Operating Principles; make them the guidelines for how you do your job. + Own the customer experience - think and act in ways that put our customers first, give ... challenges, influencing design outcomes, and setting the foundation for a unified, customer -centered app experience . **About the team** The GD Connected… more
