- LiveRamp (New York, NY)
- …and present the most appropriate solution to meet their needs. + Ensure 100% customer satisfaction and retention . **About you:** + Validated track record of ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...CDO, CxOs, VPs) + Drive brand awareness, campaigns, and lead generation via networking, associations, trade shows, etc. +… more
- Unity Technologies (New York, NY)
- …roadmap creation, stakeholder alignment, and clear communication across Sales and Customer Success teams. + Design and deliver high-impact enablement programs using ... are sequenced and scalable across all partner-facing roles. + Lead communications, reporting, and enablement operations, including roadmap publication, training… more
- Unity Technologies (New York, NY)
- …product direction, and build programs that increase awareness, adoption, and long-term retention of the Unity Editor and Engine. We're looking for someone who's ... role is for you. **What you'll be doing** + Lead and coordinate go-to-market campaigns focused on new engine...+ Support the revenue organization with sales enablement and customer -facing materials about your product and initiatives. Building this… more
- Enverus (New York, NY)
- …affordable energy. The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire ... Director is responsible for generating new business and expanding existing customer relationships by selling Enverus SaaS solutions, data analytics, and… more
- Banc of California (New York, NY)
- …fast-growing Fund Finance practice responsible for owning aspects of client management, retention , and expansion for our Venture Capital and Private Equity fund ... client manager will work closely with our originations and customer support teams to optimize the overall client experience...and closing any necessary loan amendments. + Anticipate and lead deal processes for new loans to existing clients,… more
- Zoom (New York, NY)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- JPMorgan Chase (New York, NY)
- Step into the role of Consumer Bank Marketing Retention Lead , where your expertise will drive innovative strategies to deepen customer loyalty and reduce ... retention campaigns and leveraging data-driven insights. As the Consumer Bank Marketing Retention Lead Vice President within the Consumer Bank, you will… more
- Dow Jones (New York, NY)
- …which include Barron's and MarketWatch. Reporting to our Senior Director, Retention , you will lead subscriber cohort insights/analysis, forecasting/budgeting and ... partnership with the data science team, to develop new retention strategies as well as optimize existing customer...and introductory offers, with the goal of driving long-term retention . + Lead all retention … more
- Dow Jones (New York, NY)
- … Manager to support the goals of lowering subscription churn and improving customer retention across The Wall Street Journal, Barron's, and MarketWatch brands. ... data insights to develop and execute end-to-end strategy and tactics for subscriber retention . + Collaborate with the Customer Service team to provide proactive… more
- Oracle (New York, NY)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Kyndryl (New York, NY)
- …responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most ... ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic...to closing deals and beyond. Not only will you lead a number of Portfolio accounts, but you'll also… more
- ServiceNow, Inc. (New York, NY)
- …Major Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries the lead responsibility for Customer ... This role will have responsibility for leading the team that makes every customer in the Strategic Tech, TMT, & System Integrators(SI) Major Area committed to… more
- Snap Inc. (New York, NY)
- …to grow on our platform. The ideal candidate brings experience driving customer acquisition and retention outcomes (eg, new advertiser activations, early ... glasses, Spectacles (https://www.spectacles.com/) . We are looking for a Lead , Growth Strategy to join Snap Inc. In this...Skills & Abilities: + Proven track record in driving customer acquisition and retention through growth, business… more
- British Swim School (New York, NY)
- …schedules and time-off requests * Develop and implement action plans to improve customer retention , revenue, and staff performance * Conduct staff training, ... Aquatics Lead /Full Time/Manhattan Full Time * New York Benefits:...directly with customers to resolve issues and improve the customer experience * Regular site visits and ongoing staff… more
- British Swim School (New York, NY)
- Lead Swim Instructor/Teacher Full Time * New York ...helping recruit new customers to the school and building retention to keep them with us! To start, this will ... Swim School would like to meet you! As our Lead Swim Instructor, your number one purpose is to...a regular basis + Assisting Franchise Business Owner with retention , recruitment, hiring and interviews + Assist with incoming… more
- Wolters Kluwer (New York, NY)
- …Kluwer Health is reimagining how we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead the transformation of our ... service" means in a digital, AI-enabled world, balancing operational efficiency with customer lifetime value, retention , and upsell potential. This role is not… more
- Wolters Kluwer (New York, NY)
- …of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention and expansion + Foster a ... the Role:** We are looking for a Director of Customer Success to lead a global ...and healthcare sectors. This role is pivotal in driving customer satisfaction, retention , and growth by ensuring… more
- BJs Wholesale Club (Wayne, NJ)
- …all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of ... work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their business/business… more
- BJs Wholesale Club (Riverdale, NJ)
- …all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of ... work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their business/business… more
- Citigroup (New York, NY)
- **Overview of Citi:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
