- Wolters Kluwer (New York, NY)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- ServiceNow, Inc. (New York, NY)
- …as we pursue our purpose to make the world work better for everyone. The Customer Engagement team partners with executives on our 360-degree approach to ... ever. This role will be part of the Strategic Customer Engagement organization and partner closely with... customer /partner relationships: work with the Sales and Customer Success organizations to proactively engage top… more
- PNC (New York, NY)
- …portfolio. You will own digital, branch and call center experiences that deepen customer engagement , including Credit Card Spend and Lend Management, Offers and ... and have an opportunity to contribute to the company's success . As a Digital Product Management Group Manager...(Business, Legal, Risk, Compliance, Tech, Design, etc.) to define Customer Engagement target state strategy, customer… more
- Dow Jones (New York, NY)
- …success in membership or high profile C-suite client-facing environment, focused on engagement , customer success or account management + Exceptional ... **About the Role** Under general supervision, the Member Engagement Manager is responsible for managing...revenue base for Dow Jones CCO Council and WSJLI. Success will be measured based on the retention rates… more
- Robert Half-Robert Half Corporate (New York, NY)
- **JOB REQUISITION** Talent Manager - Full-Time Finance & Accounting Engagement Professionals **LOCATION** NY MIDTOWN NEW YORK **JOB DESCRIPTION** **Robert Half** ... is looking for professionals to join our Full-Time Engagement Professional **Talent Manager ** team. As a **Talent Manager and core revenue driver** in the… more
- Amazon (New York, NY)
- Description Amazon Web Services (AWS) is seeking a customer engagement manager to join the North American commercial sales team. As a customer ... and driving execution of executive engagements with the North American customer base. A successful candidate will have experience in executive communication,… more
- Comcast (New York, NY)
- …the Senior Manager , Customer Success , we are seeking a Senior Customer Success Manager to oversee a strategic portfolio of accounts. This role ... growth, and satisfaction of our clients. As a Senior Customer Success Manager , you will...protected by applicable law. **Skills:** Collaborating; Customer Success ; Communication; Customer Engagement **Salary:**… more
- LinkedIn (New York, NY)
- …on select days, as determined by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned sales ... to derive insights and use these to drive greater customer engagement and adoption. + Agree on...identifying low utilization and providing solutions to further drive customer success . + Maintain a deep understanding… more
- Amazon (New York, NY)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Microsoft Corporation (New York, NY)
- **Overview** We are looking for a highly motivated and passionate **Senior** ** Customer Success Account Manager (CSAM)** to drive program management for ... cloud engagements. This will be done by providing cross- engagement oversight, resource orchestration, and blocker escalation, all while...supporting customer success . The Senior Customer Success Account Manager builds… more
- Amazon (New York, NY)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Intuit (New York, NY)
- …role, you will drive experimentation, innovation, and data-driven decision-making to improve customer engagement , retention, and success across the Mailchimp ... and implement frameworks** that measure and optimize the impact of Mailchimp's Customer Success programs-covering engagement , retention, and support… more
- Justworks (New York, NY)
- Customer Success Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program ... and partner with others to effect change! As a Customer Success Manager , you will...create Justworks advocates by promoting referral programs and other engagement incentives + Advocates for the customer … more
- S&P Global (New York, NY)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... You will also build skills that support multiple career paths within Customer Success , Relationship Management, Sales, or Product. The environment encourages… more
- DoorDash (New York, NY)
- …easy to be obsessed with our customers. About the Role SevenRooms is hiring for an Associate Manager , Customer Success to lead our team of SMB Customer ... ROI for our clients. You will report into the Manager , Customer Success for the...Success + Track account performance and health through engagement data (via tools like Looker) to identify churn… more
- Medtronic (New York, NY)
- …the Americas region, this is an exciting opportunity to join the company. As a Customer Engagement Specialist, you will take on a pivotal role in advancing our ... base in the US. As part of a Customer Success team, your responsibilities will follow...churn. + Collaborate in the implementation of a scalable customer engagement strategy. + Interactive and engaging… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, ... improve overall product adoption. + Churn Risk Management. Track customer engagement through data tools (eg, Looker,...using tools like Salesforce, Gainsight, Totango, Looker, or other customer success platforms to track performance and… more