- Humana (Springfield, IL)
- …a part of our caring community and help us put health first** As a CX Insights Lead , you will work in a multi-disciplinary team, creating new experience ... relationship with Humana. This is a remote role reporting to the Director of CX Insights . + Leads customer/user insights and CX measurement contributions… more
- Humana (Springfield, IL)
- …Design Team seeks to deliver on this promise for all our members. As a CX Insights Senior Professional you will work in a multi-disciplinary team, creating new ... is a remote role reporting to the Director of CX Insights . **Core Experience Insights ...stakeholders across the business unit, Humana, and vendors-at peer, lead , and director levels + Demonstrates Humana and business… more
- Humana (Springfield, IL)
- …and activation of customer 360 for transactional and health experience use cases and insights . This role will have the ability to bring focus and prioritization in ... strategy of internal platforms. The AVP, Omnichannel Experience Platform will lead and enable implementation of seamless, data-driven customer experiences across… more
- Verint Systems, Inc. (Springfield, IL)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... to the senior leadership team of the Administrative Office Group, delivering insights , solutions, and expertise in both operational and financial domains +… more