- Lumen (Springfield, IL)
- …connect the world and shape the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide sales and sales support for ... communications product solutions (data, voice, IP, etc.) for Public Sector. The Customer Engagement Advocate is a key member of a Sales team, who is responsible… more
- Health Care Service Corporation (Springfield, IL)
- …years OR, a Bachelor's with 1 year, OR 3 years of concierge-oriented customer service experience * Experience emphasizing plan of care, assisting customers to select ... in Health Science or Health Studies or Bachelor's degree. * Knowledge of HCSC customer service systems, processes, and products of the operational area. * 3 years of… more
- Wolters Kluwer (Springfield, IL)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer issue resolution. + Serve as the account first line of defense to mitigate… more
- SolomonEdwards (Springfield, IL)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from current ... more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate… more
- iCIMS (Springfield, IL)
- …Cloud and related integrations. Acting as both a trusted technical advisor and customer advocate , the TSM drives platform adoption, optimizes configuration, and ... through AHA or internal feedback channels, collaborating with Product Management to advocate for customer -driven improvements. + Partner with Community and… more
- Red Hat (Springfield, IL)
- …infrastructures, environments, hardware, and product usage + Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration ... middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a… more
- Lumen (Springfield, IL)
- …the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as customer advocate , ... leveraging technology innovation for the betterment of humanity. This exciting customer -facing solution engineering role will work in partnership with our Sales… more
- Copeland (Springfield, IL)
- …and submitting sales proposals, negotiating customer terms & conditions, and other customer contractual agreements + Be Vilter's advocate to customers and ... growth by developing new business for Vilter gas compression products in assigned customer base and geography + Focus on developing new and existing accounts across… more
- Oracle (Springfield, IL)
- …focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You ... **Job Description** **Description:** Cloud Customer Success Analyst - Casinos Location: Las Vegas,...for this position. Join Our Team as a Cloud Customer Success Analyst for our Casino Clients! Are you… more
- Verint Systems, Inc. (Springfield, IL)
- …of Professional Services, the role of the Program Manager is to serve as a customer advocate and is responsible for managing a diverse portfolio of strategic or ... At Verint, we believe customer engagement is the core of every global...global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering… more
- Oracle (Springfield, IL)
- …create most optimal architectures and device standard methodologies. As a trusted customer advocate , the solutions architect will help organizations understand ... technical skills in network architecture and cloud computing; as well as customer facing skills, a passion for educating, designing, and building cloud solutions… more
- Red Hat (Springfield, IL)
- …needs of our most demanding customers. The Automation Architect will act as a customer advocate with these organizations to architect the right solutions and to ... middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a… more
- Lumen (Springfield, IL)
- …to achieve their goals. **The Main Responsibilities** + Acts as a customer advocate by identifying business and technology objectives, leading technical ... segment, you'll work in partnership with our Sales & Customer Success Teams to identify and develop opportunities /...acumen for the audience. + Collaborate with Sales and Customer Success to help build and shape pipeline, engage… more
- Oracle (Springfield, IL)
- …new tailored HPC/GPU solutions based on business requirements * As a trusted customer advocate , you will help customers/partners understand best practices around ... presentation demonstrations to customers, and at conferences, and events. Supports customer from Proof of Concept (POC) through production deployment of services… more
- Lumen (Springfield, IL)
- …technical team) client solutions to meet gathered requirements. + Acts as customer advocate , participating in pre-sales efforts including technical sales ... Role** Lumen Solution Engineers work in partnership with our Sales and Customer Success Teams and Partners, leading innovative conversations that help support our… more
- CenterWell (Springfield, IL)
- …location or, if not available, look up and provide alternative services. Act as customer advocate throughout the referral process to ensure timely response and ... care, and other related questions. Appropriately handle a variety of customer issues including location lookup, directions, and complaints. + Makes clinical… more
- Confluent (Springfield, IL)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Sharecare (Springfield, IL)
- …in advance._ **Compensation:** $22.00/hour **Job Summary:** The role of the Family Health Advocate is an exciting and innovative remote role newly created to provide ... navigation. Utilizing motivational interviewing and guided approaches, the family health advocate will play a critical role in supporting members to achieve… more
- CVS Health (Springfield, IL)
- …others and have a talent for problem-solving? Join our team as a Service Advocate . In this role, you will work alongside peers who handle Medicare individual inbound ... calls, serving as a crucial support system for Customer Service Representatives (CSRs). Your role will involve assisting CSRs with questions and workflows during… more
- Oracle (Springfield, IL)
- …into clear, actionable guidance. + Curiosity, empathy, and a collaborative, customer -first mindset. Nice-to-haves + Experience with Spring AI. + AI/ML experience ... velocity: prototype quickly, validate with customers, and scale what works. + Advocate for security, reliability, and measurable outcomes. Disclaimer: **Certain US … more