- Semios (Springfield, IL)
- …grow as you take the initiative to try new things. As the ideal Customer Field Service and Support Specialist, you are passionate about the customer ... try new things. What you will do: The primary function of the Customer Field Service and Support Specialist is to provide exceptional support to both… more
- Ford Motor Company (Springfield, IL)
- ** Field Service Engineer** We are the movers of...acumen and the ability to provide a strong level of customer service . To be successful in this role, ... you ready to change the way the world moves? **In this position ** The Field Service Engineer (FSE) is the primary interface to Dealers/Technicians to provide… more
- Driveline (Taylorville, IL)
- Field Support Agent Date Posted: 09/03/2024...Diploma or equivalent required + Some call center or customer service experience is preferred, but not ... + Job ID: 1605718 Job Description Earn $15/hour! The Field Support Agent is responsible for taking...to work as a team member to provide excellent client/ customer satisfaction + Ability to accept change with flexibility… more
- Xerox (Springfield, IL)
- Field Service Technician - Springfield, IL **General Information** Press space or enter keys to toggle section visibility City Decatur, Springfield ... Services division and have an immediate need for professional field service technicians to delight our customers....following categories: + Comprehensive understanding of our company and customer service culture. + Clear expectations in… more
- Wolters Kluwer (Springfield, IL)
- …monthly and annual sales quotas + Develop a knowledge of business product and service lines + Maintain market and customer knowledge to stay informed about ... industries + Team effectively with other internal teams including Technical Sales, Customer Success, Sales Support , Finance, and Legal stakeholders + Passion… more
- SHI (Springfield, IL)
- …Microsoft will be responsible for supporting the Microsoft Account Executive and Field Account Executive while providing the customer with technical guidance ... with Microsoft support resources with goal of efficient and accurate customer communication + Act as liaison between Microsoft Account Executive (MAE), Field… more
- SHI (Springfield, IL)
- …Microsoft will be responsible for supporting the Microsoft Account Executive and Field Account Executive while providing the customer with technical guidance ... with Microsoft support resources with goal of efficient and accurate customer communication + Act as liaison between Microsoft Account Executive (MAE), Field… more
- Sunrun (Springfield, IL)
- …Coordinator is responsible for coordinating effective execution of field service work through branch and partner relationships. Customer obsession, excellent ... + Drive expanded business opportunities, programmatic growth and innovation + Complete individual customer projects + Resolve field service escalations to… more
- Evolent Health (Springfield, IL)
- …Opportunities:** + Supervisor's work directly with our Representative, Customer Service team members to assist with providing support to health ... You'll Be Doing:** Evolent is looking for a Supervisor, Customer Service to be a key member...calls, queues, dashboards and other performance management tools. + Support the recruitment, selection and onboarding of new staff… more
- EBSCO Information Services (Springfield, IL)
- …resources, tools, training, and support to ensure your success as an GOBI Customer Service Bibliographer and your development and career growth at EIS **.** ... for a service -oriented individual with experience working in a fast-paced, customer -facing environment, able to adapt to and support complex service… more
- System One (Springfield, IL)
- …+ Responsible for managing client communications to ensure customer satisfaction and support with any service -related issues that result in escalation + Own ... Technical Customer Service Account Manager Lead **Employment...needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes… more
- Wolters Kluwer (Springfield, IL)
- …customers. Foster customer satisfaction and retention by providing exceptional service and support . **JOB QUALIFICATIONS** **Education** : + BS/BA degree ... The **Senior Field Sales Executive** is responsible for generating net...authority/ opportunity to set pricing as well as negotiate contract/ service terms. Manages complex and difficult to close sales.… more
- Sutherland Global Services (Springfield, IL)
- …years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written communication skills + ... problems? Do you have any experience in the healthcare/medical field or are you interested in pursuing a career...Sutherland, and we are seeking attentive, goal-oriented individuals to support the expanding needs of one of our largest… more
- Confluent (Springfield, IL)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...& perspective while coordinating between Confluent Sales, Product, Services, Support and Training teams to drive technical success. +… more
- Confluent (Springfield, IL)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority… more
- Merck (Springfield, IL)
- …technical solutions support team, and the sales team to ensure customer user experience and satisfaction with SenseHub Dairy sensor technology products. Train ... **Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in...to offer the right solutions. We work collaboratively in Field Sales Teams and play a critical role in… more
- HealthEdge Software Inc (Springfield, IL)
- …their product expertise and collected data from the client-filled questionnaire. + Provide FAQ customer support (Helper Text or FAQ or Release Notes) + Triage ... it may facilitate improved patient outcomes and lower costs. + Exceptional customer service orientation + Technical documentation creation/updating. + Experience… more
- Lumen (Springfield, IL)
- …and document service change requests where needed in support of service modification. + Work with customer and company personnel to help identify and ... of network and IT solutions to business customers. + Support and assist field Solutions Engineering teams...passionate individual, who can define impact by examples of customer service , projects, or work experience. +… more
- CVS Health (Springfield, IL)
- …in a manner that is reflective of the company's purpose and values. Must have superb customer service skills in order to assist pharmacy customers in an inbound ... what we deliver. Our Heart At Work Behaviors (TM) support this purpose. We want everyone who works at...a timely and proficient manner. This position will provide customer service upholding our goals of delivery… more
- Cleo (Springfield, IL)
- …both internally and externally + Keep accurate records, including documented customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager** Remote Cleo is a cloud integration...to Services, Support , Product, etc. + Develop compelling recommendations, with strong close… more