- Rise (Chatham, IL)
- …channels, platforms, and technologies-and a passion for how it impacts the customer journey. As a leader, the Director will foster collaboration across the ... Licenses, Registrations: Certificates in Google Ads, DV360, Google Campaign Manager , Google Analytics, The Trade Desk strongly preferred Knowledge, Skills… more
- Rocket Software (Springfield, IL)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within Customer ... help us engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius specialty, you will work cross-functionally with… more
- Rocket Software (Springfield, IL)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...you work cross functionally to engage and optimize our customer interactions and assisting our customers to meet their… more
- Verint Systems, Inc. (Springfield, IL)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering… more
- Cleo (Springfield, IL)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of...are accurately recorded and follow-ups scheduled + Oversee the customer lifecycle, from launch to renewal, to ensure an… more
- HealthEdge Software Inc (Springfield, IL)
- **Overview** ** Manager , Customer Support** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team comprising ... and effective support forWellframe'sdigital health management solutions. In thiscapacity, the manager will be instrumental in fostering superior customer support… more
- System One (Springfield, IL)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... **Primary Function** Exciting opportunity at a Big Brand! Motivated and experienced Customer Service/Account Representative Lead to join our external Customer … more
- Trellix (Springfield, IL)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member of the CS...and CS delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager … more
- Lumen (Springfield, IL)
- …**The Role** Acts as a single point of contact for a group of assigned customer accounts which typically have a medium to large revenue scope or have moderate to ... high complex product needs. Manages any interactions from the customer order through billing to ensure highest levels of... order through billing to ensure highest levels of customer satisfaction. Promotes revenue growth, retention, and overall … more
- Confluent (Springfield, IL)
- …place within our Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on guiding our CX systems strategy, ... champion driving projects involving system and process improvements for the Customer Solutions organization, including interfacing with other teams managing … more
- Rocket Software (Springfield, IL)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Program Manager is a pivotal role responsible for managing the successful delivery of ... organizational strategy to deliver tangible benefits and value. The Program Manager will manage high-profile, cross-functional programs within a portfolio of… more
- FranklinCovey (Springfield, IL)
- …+ FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California - Anticipated ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager , Client Success Mid-Market Accounts **Division & Department:** Enterprise Client… more
- FranklinCovey (Springfield, IL)
- …+ FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California - Anticipated ... learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Windstream Communications (Springfield, IL)
- …infinite possibilities! ** ** Windstream Enterprise has an immediate need for a ** Customer Development Manager I** interested in working alongside fellow WE ... that set the stage for growth JOB DESCRIPTION As a Windstream Enterprise ** Customer Development Manager I** , you will: + Proactively reach out to a base of… more
- American Express Global Business Travel (Springfield, IL)
- …regions, to ensure alignment + Create timeline for technical deployment, working alongside Customer Onboarding Manager (COM) and Units as well as all other ... is a MUST What You'll Do: + Owner of the Technical workstreams and customer product suite within the overall project during project implementations + Aligning those… more
- Olympus Corporation of the Americas (Springfield, IL)
- …to solve customer 's issues while enhancing long term relationships between customer company and Territory Manager . They expected to develop new accounts ... is responsive to existing and prospective customers in order to determine customer 's needs, concerns, issues, problems and challenges. Territory Managers will use… more
- Confluent (Springfield, IL)
- … Manager to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager you will assure Customer ... Professional Services contact for our key customers the Engagement Manager is a long term, relationship based, customer... Manager is a long term, relationship based, customer facing role. Besides customer -facing activities, the… more
- Arby's (Springfield, IL)
- …procedures are followed and all standards for food quality, cleanliness, sanitation, and customer service are met. The Shift Manager must also control costs ... A Shift Manager works directly with crewmembers to effectively operate...performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for… more
- Cleo (Springfield, IL)
- …will be the client's primary point of contact and accountable for the customer 's support experience. The Technical Solutions Manager manages general functions ... customer concerns. Validate complaints and channel them to the appropriate supervisor/ manager . + Conduct recurring customer meetings to ensure accountability… more
- Merck (Springfield, IL)
- … customer /portfolio P&L (revenue and expenses); works with other stakeholders ( Customer Manager , Directors, Planners) to provide input on resource allocation ... Executive will manage the business relationship between our Company and assigned customer accounts with the following goals: + Establishing profitable product access… more
