- Pearson (Springfield, IL)
- ** Customer Service Representative** **Permanent** **Remote - USA** Are you passionate about helping others and looking for an exciting new opportunity? Join our ... ** Customer Contact Centre** as a ** Customer Service Representative (CSR)** and become the voice of our organization! We're seeking dedicated individuals to… more
- Levi, Ray & Shoup, Inc. (Springfield, IL)
- …the ServiceNow platform, including creating and maintaining workflows. + Build service requests from customer requirements, including requests, request items, ... and tasks using workflows to manage data flows from the customer to the support teams providing the service . Integration & Automation: + Support integrations and… more
- Wolters Kluwer (Springfield, IL)
- **Senior Salesforce Administrator - Remote R0041846** **Job Summary:** We are seeking a skilled and experienced Senior Salesforce Administrator to join our team. ... the development of Salesforce Analytics (Einstein) and provide best practices for Sales and Service Clouds. This is a remote position and will report to the Sales… more
- GovCIO (Springfield, IL)
- …program. **Responsibilities** + Will serve as an escalation point for the field service customer support professionals that are onsite supporting over 300 ... **Overview** GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret...customer sites with approximately 18,000 users worldwide + Ideal… more
- Robert Half Legal (Springfield, IL)
- …in a law firm or in-house legal department is a plus. * Exceptional customer service skills. * Ability to work in a fast-paced, high-pressure environment. ... Description We are seeking a Legal Administrator to join our team in Springfield, Illinois....hearing schedules. * Handle incoming phone calls and provide customer support. * Schedule appointments and meetings. * Maintain… more
- GovCIO (Springfield, IL)
- …seeking a Sr. Contracts Administrator to join our team-oriented, customer -focused Contracts Department. GovCIO is a full- service information technology and ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4643/sr.-contracts- administrator -%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4643_ **Category** _Corporate… more
- Pearson (Springfield, IL)
- Required - Bachelor's degree. - Excellent internal and external customer service skills with the ability to foster productive working relations with internal and ... * Functions as a content/subject area expert as well as a scoring service and scoring system functionality expert. * Guides and supervises scoring directors assigned… more
- Highmark Health (Springfield, IL)
- …the most complex problems impacting application and/or database availability and service levels. Contact vendor support when necessary to facilitate application ... employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with… more
- Confluent (Springfield, IL)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... This role is offered to active duty service members who are enrolled in the Skillbridge...Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Confluent (Springfield, IL)
- …Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and ... for the Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as Sales, Product Management… more
- System One (Springfield, IL)
- …sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an ... JO-2409-2485 **Primary Function** We are seeking an experience Marketo administrator to join our Marketing Operations team as a...organization dedicated to providing superior customer service . Outstanding customer … more
- Ford Motor Company (Springfield, IL)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... manage open cases with Microsoft. Maintain a broad understanding of the service components and strategy, and effectively communicate to stakeholders. + Document &… more
- CAI (Springfield, IL)
- …current SDLC process and common agile practices instilling commitment to quality, customer service , ownership, and teamwork. This position will be ... of delivery metrics to support contractual obligations in the areas of service delivery and on time performance commitments and productivity improvement + Manages… more
- SHI (Springfield, IL)
- …+ Excellent presentation skills + Excellent consultative sales skills + Excellent customer service skills **Preferred Qualifications / Skills:** + Minimum 2 ... to meet customer needs, while staying aligned with the core service offering + Excellent interpersonal and organizational skills + Ability to handle diverse… more
- SHI (Springfield, IL)
- …will be part of the SHI project team focused on delivering successful customer outcomes on the ServiceNow platform. The Sr. ServiceNow Developer reports to the ... imports, custom scripting and third-party software integrations. + Work with the customer to ensure the configuration of ServiceNow meets their overall requirements… more
- Nelnet (Springfield, IL)
- …6. Wide degree of creativity. 7. People and decision-making skills. 8. Excellent customer service skills. 9. Strong problem-solving skills. 10. Ability to work ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
- Highmark Health (Springfield, IL)
- …journey building, and personalization. This role partners with the Service /Platform Owner for oversight of Highmark Health's Salesforce marketing technology ... of sustainable growth, simplification of systems and processes, and elevating customer trust. This role requires a desire to understand the ever-changing… more
- Trustmark (Springfield, IL)
- …Benefits is a division of Trustmark Companies, a leading insurer, benefits administrator , and wellness company. Trustmark Voluntary Benefits has been serving the ... comprehensive sales process that will include marketing programs, educational seminars, customer needs analysis meetings, presentations to develop new and expand… more
- Wolters Kluwer (Springfield, IL)
- …desktops and physical endpoints. The virtual desktops are part of the Remote Workplace service , supports 7,000 users worldwide for their day to day work and is ... specialist guidance and support for other GBS IT teams to ensure the service is healthy, available and utilized efficiently + Facilitates open communication and… more
- Marriott (Springfield, IL)
- …agile scrum team, the Senior Systems Engineer (SSE), with database administrator , will drive the delivery of virtualization, compute, storage, middleware, database, ... of systems to meet current and future requirements while enabling customer facing and enterprise products/platforms. Provides solutions that serve our business… more