- The Hertz Corporation (Springfield, IL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Springfield, IL)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Oracle (Springfield, IL)
- …satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the customer ... **Job Description** The Oracle Health Customer Success Manager is responsible for... accounts with a focus on continuous improvements to customer utilization and experience , facilitating contract renewals,… more
- Lumen (Springfield, IL)
- …We're seeking a **Sr. Lead Product Manager , AI, Agentic Capabilities & Customer Experience ** to define and execute the strategy for bringing **advanced and ... role is about building the next generation of digital service, moving the customer experience from **interaction-first to resolution-first** , by leveraging **AI… more
- Coinbase (Springfield, IL)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Capital One (Springfield, IL)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Girard, IL)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Springfield, IL)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- SHI (Springfield, IL)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- TreeHouse Foods, Inc. (Springfield, IL)
- …**Location:** MN Works from Home **Job Type:** Field Sales **Job Posting Title:** Manager , Customer and Category Management **About Us** **:** TreeHouse Foods ... **Job Description:** **_About the Role:_** We are seeking a dynamic and results-driven Manager , Customer and Category Management (formally titled Customer … more
- ISC2 (Springfield, IL)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Walgreens (Chatham, IL)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing… more
- Walgreens (Springfield, IL)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Springfield, IL)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Carter's/OshKosh (Springfield, IL)
- …responsibilities include supporting the management team in driving financial results, customer experience , employee retention, and delivering brand standards of ... *JOB TITLE / JOB CODE : Part Time Sales Manager , Part Time/Non-Exempt/Hourly **DEPARTMENT/LOCATION: Retail / Field**JOB REPORTS TO: Store Manager / General … more
- Humana (Springfield, IL)
- …The Lead Product Manager Conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope ... and complexity ranging from moderate to substantial. As a Lead Product Manager , you will be a key driver of our Integrated Health strategy, shaping and delivering… more
- Walgreens (Springfield, IL)
- …and delivering a distinctive and delightful customer and patient experience . **Job Responsibilities/Tasks** ** Customer Experience ** + Monitors and ... best practices with all team members to deliver a distinctive and delightful customer and patient experience , including interpersonal habits (eg, greeting, eye… more
- Capital One (Springfield, IL)
- City Experience Manager , San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human ... your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative,...GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA… more
- Carter's/OshKosh (Springfield, IL)
- *JOB TITLE / JOB CODE : Full Time Sales Manager **DEPARTMENT/LOCATION: Retail / Field**JOB REPORTS TO: Store Manager / General Manager **REVISION DATE: ... exceptional store standards, execution of company strategies, and positive customer interaction.*ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST… more
- Hy-Vee Food Stores (Springfield, IL)
- … experience including performing the duties of an Service Manager . Supervisory Responsibilities (Direct Reports) + Instructing, assigning work, reviewing work, ... to supporting our customers and each other. Job Description: Job Title: Assistant Manager Store Operations; Assistant Manager Perishables; Assistant Manager … more