- Conviva (Springfield, IL)
- …scheduling appointments, taking messages, transferring calls to appropriate staff. + Resolve patient issues through independent problem solving and with a goal of ... even when dealing with upset patients. + Demonstrate a patient centric mindset and a high sense of urgency...solutions such as 8x8 Virtual Contact Center, Genesys, Ring Central , Five/9, etc. + Knowledge of and strict adherence… more