- Oracle (Springfield, IL)
- …2-3 days each week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for assisting the ... setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our ...Sales Leadership. This individual contributor role, as a _Customer Success (CS) Senior Advisor_ , brings 10+… more
- Oracle (Springfield, IL)
- …and desired outcomes of their Oracle Cloud solution investment. + Leverage Oracle's Customer Success methodology to partner with customer stakeholders to ... and work with Alliances and Channels, making sure the involved partners are focusing on customer success ; raise in a timely manner when there is any deviation. +… more
- Capital One (Springfield, IL)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer ...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Dodge Construction Network (Springfield, IL)
- …+ Partner with Customer Success and Product teams to translate customer insights into playbooks that improve gross retention and customer ... Senior Director, Product Marketing Location: Remote, United States...case studies,total economic impact,and logo showcases + Partner with Customer Success to identify champions and build… more
- Oracle (Springfield, IL)
- …incremental revenue growth within the assigned customer account portfolio. The senior Customer Success Manager portfolio includes clients with varying ... **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a… more
- Coinbase (Springfield, IL)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Confluent (Springfield, IL)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... Confluent. You will be the technical voice of the customer and will leverage learned technical insights ...Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and… more
- Oracle (Springfield, IL)
- …The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate ... compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's… more
- CenterWell (Springfield, IL)
- …partners to prioritize features that drive value. + Value Creation: Translate customer insights and business needs into requirements, ensuring measurable ... caring community and help us put health first** The Senior Product Owner - Clinical Referral and Specialty Care...with multiple stakeholder groups. + Expertise in Voice of Customer methodologies and translating insights into tangible… more
- Oracle (Springfield, IL)
- **Job Description** ** Senior Director of Program Management - Security, Compliance & Strategic Programs** **Oracle Health Applications & Infrastructure (OHAI)** ... & Infrastructure (OHAI) is seeking a highly strategic and influential ** Senior Director of Program Management** to lead enterprise-wide Security, Compliance, and… more
- Navient (Springfield, IL)
- …Drive business growth and operational efficiency by optimizing financial reporting, customer analytics, and product insights . + Drive data-driven decision-making ... about our mission, read more below, and let's build something great together! **The Senior Analytics Engineer will report to the Senior Manager - Data Platform… more
- Oracle (Springfield, IL)
- …frameworks (eg, HIPAA, HITRUST). + Partner with field engineering, implementation, and customer success teams to ensure frictionless deployment, integration, and ... customer requirements, regulatory constraints, and innovation opportunities to senior product and engineering leadership. 2. Advanced GenAI & LLM Innovation… more
- Capital One (Springfield, IL)
- Senior Manager, Product Manager: Capital One Shopping (Remote-Eligible) We are looking for a Product Manager to join our growing team in Capital One Shopping. If you ... data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you! Product Management at Capital… more
- Coinbase (Springfield, IL)
- …The CX Programs team leads strategy, planning, and execution for the Global Customer Success & Trust (GCST) organization, working at the intersection of ... product and support to transform the customer experience. We're hiring a Senior Program...Develop and deliver proposals and presentations to stakeholders, providing insights on operational performance and CX opportunities * Manage… more
- Oracle (Springfield, IL)
- **Job Description** Oracle's Data Center Organization is seeking a Senior Program Manager with expertise in project control to join our growing team as we aim to ... ensure timely and efficient deliveries for our customers. The Senior Program Manager will play a critical role in...reporting. + Analyze financial impacts of changes and provide insights to the team. + Ensure cost-efficiency and transparency… more
- Capital One (Springfield, IL)
- …demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. **As a Senior Associate Product Manager in ... Senior Associate, Product Management: Velocity Black (Remote) This...to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations… more
- Datavant (Springfield, IL)
- …telling a clear "impact story" to leadership and stakeholders + Leverage data, insights , and customer feedback to drive prioritization and refine the product ... our bold vision for healthcare. **About the Role** We are seeking a ** Senior Director of Product** to lead the **Provider Experience Zone** -owning the strategy,… more
- Baylor Scott & White Health (Springfield, IL)
- …myBSWHealth. You will work closely with cross-functional teams - including the customer engagement product, engineering, and marketing teams - to translate data into ... meaningful insights that guide strategic product decisions, improve user experiences,...analytics, with a strong background in digital data and customer journey analysis. **SALARY** The pay range for this… more
- CVS Health (Springfield, IL)
- …and want to be on the ground floor of digital innovation. The Senior Manager in Commercial Network & Provider is responsible for product management leadership ... defining the product vision and strategy, the roadmap, feature delivery, and overall success of the product to enable a best-in-class E2E experience. They manage a… more
- CVS Health (Springfield, IL)
- …as a key subject matter expert both internally and externally, regularly attending customer meetings. The Product Management and Development Senior Manager will ... of purchasing decisions, and target product price points relative to competition and customer expectations. + Experience, comfort, and success working in and… more