- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, coordinating ... improvement, and alignment with program objectives. **Key Responsibilities** + Manage overall service desk operations and team performance + Provide leadership… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Hartford, CT)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Hartford, CT)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Extra Space Storage (South Windsor, CT)
- …, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, ... Office closes at 6pm $21.00 per hour The **Store Manager ** oversees the daily operations of one or more...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- Extra Space Storage (Wilbraham, MA)
- $19.00 per hour Compensation Starting Pay Range: $19.00 Hourly The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or more ... self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- Fresenius Medical Center (East Hartford, CT)
- …clinical standards, quality improvement tools and electronic applications. + Performs desk review of facility Quality Assessment and Performance Improvement (QAPI) ... Improvement in facility standard procedures. + Accountable for outstanding customer service to all external and internal customers, including patients, staff,… more
- Hartford HealthCare (Hartford, CT)
- …measurements, and communicates appropriately to health care provider. * Covers the front desk based on business needs. * Assists in the maintenance of equipment, ... place. * Reports equipment and supplies needing to be replaced or repaired to manager . * Stocks rooms, carts, cabinets, etc. as assigned. Education: * Diploma from… more
- RTX Corporation (East Hartford, CT)
- …opportunity for an experienced SAP and Solumina specialist to support the Technical Service Center (TSC) for the ME Global Depot Network (GDN). The GDN provides ... Solumina cases and serve as a conduit for help desk calls supporting the ME Global Depot Network. This...techniques and customer interface + Familiar with NEXT Connect Service Now (internal candidate only) + Determine the best… more
- Eastern Connecticut Health Network (Manchester, CT)
- POSITION SUMMARY: Assists the Practice Manager and support staff in the daily activities of the physician practice. The Coordinator is responsible for performing ... medical record a plus. ESSENTIAL DUTIES and RESPONSIBILITIES: + Performs front desk duties, including but not limited to, patient check in, demographic and… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- University of Connecticut (UConn) (Storrs, CT)
- …and track software and hardware issues using the central ticketing system, Jira Service Desk . + Configure and deploy computers using JAMF/Intune and necessary ... "best in class" services. Under the direction of the Manager of Device Support, this position is responsible for...support for the School of Fine Arts (SFA). This service -oriented position is based at the Storrs campus and… more
- H&R Block (Avon, CT)
- …of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the ... Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- GovCIO (Hartford, CT)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Pacific Northwest National Laboratory (Hartford, CT)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
- Covr Financial Technologies (Hartford, CT)
- …Insurance Specialist, Bilingual Cantonese - (Sales Agent) REPORTS TO: Sales Manager DEPARTMENT: Consumer Sales Team COMPENSATION: Salary plus monthly bonus; ... cold-calling, prospecting or driving to appointments. It's all about service and closing! Position Summary: The Consumer Sales Team...bonuses + Fun sales culture - run your own desk and get treated like a professional. Put in… more
- St. George Tanaq Corporation (Hartford, CT)
- …environmental compliance topics, in-person or online, as directed by the project manager . Requirements **Required Experience and Skills** + Minimum 3-5 years of ... work arrangement with prolonged periods of sitting at a desk and while working on a computer. **Who We...Bureau of Indian Affairs (BIA), and the US Forest Service (USFS). TEL is a subsidiary of the St.… more
- The Hartford (Hartford, CT)
- …Control Service Department, Property Specialist Team and Property Technical Manager by integrating key metrics and findings into existing and newly developed ... requirements + Establish and manage Fire Protection System Impairment program desk + Enhance expertise in Natural Catastrophe, Emerging Technology, and Business… more