- Sallie Mae (New Castle, DE)
- …(or equivalent experience). + 3+ years of experience in collections operations, call center management, or customer service, with demonstrated technical ... and platform integrations. + Utilize analytics tools to evaluate agent productivity, chatbot effectiveness, and overall collections performance. + Collaborate… more
- AON (Fort Washington, PA)
- Insurance Call Center Agent - Fort Washington, PA This is a hybrid role but will be working in the Fort Washington, PA office during training for ... for benefits is governed by the applicable plan documents and policies. #LI-BK1 2567871 Insurance Call Center Agent - Fort Washington, PA This is a… more
- Sedgwick (Philadelphia, PA)
- …Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Experienced Licensed Auto Insurance Agent - REMOTE/TELECOMMUTER ... HS diploma or GED required. **Active property & casualty insurance agent /producer license is required.** **Experience** At...At least one (1) year of customer service experience; call center experience strongly preferred. **Skills &… more
- Sedgwick (Philadelphia, PA)
- …as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** ... HS diploma or GED required. Active property & casualty insurance agent /producer license is required **Experience** At...At least one (1) year of customer service experience; call center experience strongly preferred. **Skills &… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... much more. Posted Job Title Clinical Research Coordinator B/C (Abramson Cancer Center ) Job Profile Title Clinical Research Coordinator B Job Description Summary The… more
- Philadelphia Gas Works (Philadelphia, PA)
- …analysis, and recommendations. The QA Supervisor may be assigned to assist the Call Center operations with supervising. **Responsibilities** + Execute the ... and ready to power up your career?** **Free Health Insurance - Free Dental Insurance - Pension...of program. + Transition of new employees to the Call Center environment ensuring that fundamental skills… more
- Wells Fargo (Wilmington, DE)
- …**Operational Insights & Optimization** + Provide actionable insights to improve agent productivity, call routing efficiency, and overall customer experience. ... analysis of unstructured data. This role focuses on analyzing customer and agent interactions using voice analytics (transcriptions and audio) to uncover insights… more
- Capital One (Wilmington, DE)
- …school diploma, GED or equivalent certification + At least 2 years of customer service or call center experience + At least 1 year of Google Suite or Microsoft ... Development offered quarterly + Flexible Spending Account + Life Insurance as well as Disability + Disability Insurance...+ At least 3 years of customer service or call center experience + At least 6… more
- Capital One (Wilmington, DE)
- …Diploma, GED, or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience using Google Suite ... + At least 4 years of Customer Service or Call Center experience + At least 1...and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must… more
- Capital One (Wilmington, DE)
- …diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience using Google Suite ... least 4 years of experience of Customer Service or Call Center experience + At least 1...and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must… more
- Federal Reserve Bank (Philadelphia, PA)
- …internal standards, safety practices, and high-quality customer service. + Participate in on- call rotation and provide weekend support as needed. **What You Have:** ... scripting skills in PowerShell and strong understanding of AI agent design, topic creation, and knowledge base management to...overnight stays may be necessary. May be subject to on- call and call back as needed. May… more
- Aegon Asset Management (Philadelphia, PA)
- …company, with millions of customers and thousands of employees worldwide. Our insurance , retirement, and investment solutions help people make the most of what's ... important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... candidate will also conduct research in the broad area of autonomous multi- agent systems, write reports and articles, and mentor incoming undergraduate and graduate… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... The Associate Director leads thought processes, achieves consensus, acts as a change agent , and pursues development of an environment that enables and enhances the… more
