- Kimpton Hotels & Restaurants (Nashville, TN)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the… more
- Drury Hotels (Nashville, TN)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Omni Hotels (Nashville, TN)
- …the Omni Nashville Hotel - apply today! To effectively perform job functions of Guest Service Agent , PBX Operator, Bellperson, Concierge, Rooms Controller, ... room inspections according to standards. + Maintain Four Diamond Standards of guest service . + Understand the importance of our Medallia scores. + Aid guests… more
- Omni Hotels (Nashville, TN)
- …+ Understand the importance of our Medallia scores. + Maintain Four Diamond Standards of guest service + Proper phone etiquette; answering the phone with a smile ... + Maintain a professional business appearance, attitude, and performance. + Prior guest service experience required, preferably hotel front office experience. +… more
- Signature Aviation (Nashville, TN)
- …guest vehicle, or other mode of transportation. + Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone ... documentation. + Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. + Stop work when… more
- Omni Hotels (Nashville, TN)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... these guests in a courteous, professional and engaging manner. Responsibilities + Process guest check-ins and check-outs according to Omni's Moments of Service … more
- Aimbridge Hospitality (Nashville, TN)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Aimbridge Hospitality (Nashville, TN)
- …according to Aimbridge Hospitality SOP's. + Conduct all 90 day and annual Guest Service employee performance appraisals according to SOP's. + Develop employee ... are met ie Central Reservations Market Segment AAdvantage Travel Agent check registers etc. + Review Guest ...Services Department on their role in contributing to the guest service scores. + Monitor all VIP's… more
- Aimbridge Hospitality (Nashville, TN)
- …according to Aimbridge Hospitality SOP's. + Conduct all 90 day and annual Guest Service employee performance appraisals according to SOP's. + Develop employee ... are met ie Central Reservations Market Segment AAdvantage Travel Agent check registers etc. + Review Guest ...Services Department on their role in contributing to the guest service scores. + Monitor all VIP's… more
- Aimbridge Hospitality (Nashville, TN)
- …Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more
- Aimbridge Hospitality (Nashville, TN)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- Aimbridge Hospitality (Nashville, TN)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- Marriott (Nashville, TN)
- …requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of ... special room reservation types (eg, complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code… more
- Aimbridge Hospitality (Nashville, TN)
- …Accounting Conference Services and Group Meeting Planners to ensure excellent customer service and the highest level of accuracy in bookings is always provided. ... (create routing profiles deposit policies cancellation policies etc.). + Process travel agent commissions. + Act as liaison between group and central reservations. +… more