- HomeSafe Alliance (Arlington, VA)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- Amazon (Herndon, VA)
- …customers achieve their full potential? Do you have the technical contact center background, customer experience , and skills necessary to help position ... job responsibilities * Leverage your deep expertise in the Contact Center and customer experience domain to advance adoption of AWS products in service… more
- Amazon (Herndon, VA)
- …strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect ... enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. - 5+ years of business development,… more
- US Bank (Washington, DC)
- …of merchant as appropriate, within established limits. We are currently seeking candidates with customer contact center experience . Schedule: The below ... or equivalent - Typically at least six months of customer service experience Preferred Skills/ Experience ...and verbal communication skills - At least 12 months experience working in a contact center… more
- HomeSafe Alliance (Arlington, VA)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- KSA Integration LLC (Stafford County, VA)
- …daily operations of the Customer Service Representatives (CSRs) within the contact center . This includes ensuring adherence to schedules, compliance with ... government contractor that has built a reputation on focused customer service, on-time performance, and continuous improvement. To demonstrate...4 years of experience in a call center / contact center environment. + 2… more
- HomeSafe Alliance (Arlington, VA)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- CACI International (Washington, DC)
- Contact Center Operator (SCA) Job Category: Service...or higher , BA/BS + One year of applicable experience + Excellent Customer Service in both written ... Travel: None * * * CACI is seeking a Contact Center Operator to join our team.... Responsible for responding to and routing public and customer inquiries. Candidate will need to respond to incoming… more
- Georgetown Univerisity (Washington, DC)
- … Customer Service Specialist 2 - Facilities Management - Georgetown University Law Center Job Overview The Customer Service Specialist 2 provides customer ... and the Manager Facilities and Parking Office Manager, the Customer Service Specialist 2 may report to another manager...school diploma or equivalency + 3 years of work experience + Microsoft Word, Microsoft Excel, and Google Suite… more
- Nordstrom (Mclean, VA)
- Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life + Assist customers with a variety of ... transactions through a seamless and friendly experience + Demonstrate expertise in all technologies used in...Inspire trust, teamwork and positive team relationships + Defuse customer situations and provide resolution in a timely and… more
- Alliant Energy (Washington, DC)
- …stay may be necessary. **Preferred Experience ** + Experience in a customer contact center preferred. + Experience preparing testimony as ... and build stronger communities. **Education Requirements** + Bachelor's Degree preferred **Required Experience ** + 7 years of experience desired in a… more
- CACI International (Chantilly, VA)
- …and requests from identification through resolution ensuring a quality end-to-end customer experience . + Conducts initial assessment, triage, research, and ... customer services skills, emphasizing problem-solving and trouble-shooting skills, contact handling procedures, incident management, communication skills, and an… more
- Bright Horizons (Arlington, VA)
- …with educational plan to complete Bachelor's degree + At least three years of center supervisory experience in a high-quality program required, experience ... **Child Care Center Director** As a **leader in a Child...with families, clients, staff, and licensing to provide exemplary customer service. + Conduct the daily responsibilities of operating… more
- Amazon (Arlington, VA)
- …infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own ... AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail...across our Data Centers as we meet and exceed customer demand. In this role you will lead internal… more
- PNC (Silver Spring, MD)
- …be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, ... and coaches the branded sales process to proactively achieve sales targets and customer loyalty. + Drives the employee engagement experience . Responsible for… more
- Amazon (Herndon, VA)
- …project management and strong leadership skills. If you are passionate about the Customer Experience , think and act with a global perspective and have ... review, RFI support and coordination. - Central point of contact for multiple internal and external groups regarding electrical...using the Scrum methodology - 3 years of Data Center Design, Commissioning or Construction Experience Amazon… more
- KSA Integration LLC (Stafford County, VA)
- …Call Centers and Customer Service centers in supervisory roles. + Experience in call center supervision/management in healthcare or government service. + ... operational problems or trends and escalate to the appropriate contact center operations section and/or leadership. +...that may require program manager service recovery and make contact with the customer if service recovery… more
- Lincoln Financial Group (Washington, DC)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work...leadership, coaching and process management to ensure a positive experience for our participants, peers, and partners. You will… more
- Capital One (Mclean, VA)
- …and values + Outstanding customer service and stakeholder management + Experience with security operations center , data analysis, and security event and ... Center 3 (19075), United States of America, McLean,...Serve as the technical advisor for the Senior Director **SKILLS/ EXPERIENCE ** + Subject matter expertise on Cyber Security Operations… more
- Capital One (Mclean, VA)
- …and values + Outstanding customer service and stakeholder management + Experience with security operations center management, data analysis, and security ... Center 3 (19075), United States of America, McLean,...emphasis on resource allocation, threat mitigation, and associate development **SKILLS/ EXPERIENCE ** + Ability to lead technical subject matter teams… more