- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... customer experience (CX) the center of every government solution.**...seeking a talented and motivated **Tier I Service Desk Specialist ** for a Full Time position. The Tier I… more
- TDB Communications Inc. (Washington, DC)
- …Tier 3 engineers to maintain high service quality, ensure timely issue resolution , and contribute to continuous process improvement. This position demands strong ... troubleshooting ability, attention to procedural accuracy, and a professional, customer -focused approach to all interactions. Primary Responsibilities Serve as the… more
- Price Modern (Washington, DC)
- …enjoys wearing multiple hats-balancing technical expertise with excellent customer service and forward-thinking innovation. Key Responsibilities: Manage, support, ... desk support for local and remote users, ensuring fast response and resolution times. Configure and maintain network devices, including firewalls, switches, and… more
- LMI Consulting, LLC (Reston, VA)
- Technical Communications & Adoption Specialist Job Locations US-VA-Reston Job ID 2025-13375 # of Openings 1 Category Communications Benefit Type Salaried High ... Fringe/Full-Time Overview LMI is seeking a Technical Communications & Adoption Specialist to support transformation efforts at a national intelligence agency. We're… more
- Advantage Solutions (Landover, MD)
- Key Account Support Specialist Job Locations US-MD-Landover Primary Posting Location : City Landover Primary Posting Location : State/Province MD Primary Posting ... USD $18.50/Hr. Maximum USD $26.44/Hr. Summary Key Account Support Specialist As a Key Account Support Specialist ,...client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or… more
- Dentons US LLP (Washington, DC)
- …of core business functions. The successful candidate will take ownership of resolution of production issues, implementation, and maintenance of the overall data ... a good team player. + Able to demonstrate excellent client/ customer facing skills. + Strong problem solving and analytical...problems and issues to others and contribute to their resolution . + Able to make decisions and remain calm… more
- PDS Defense (Herndon, VA)
- **Call Center/ Customer Service** ** Customer Resolution Specialist ** Herndon, VA Posted: 12/4/2025 Job Description Job ID#: 214547 Job Category: Call ... Type: Associate - W2 Shift: 1 **PDS Defense, Inc. is seeking a Customer Resolution Specialist , in Herndon, VA. Job ID#214547** **Job Description:** The … more
- PDS Defense (Herndon, VA)
- …in Herndon, VA. Job ID#214548** **Job Description:** The Aircraft on Ground (AOG) Customer Resolution Specialist is responsible for reviewing, validating, ... **Call Center/ Customer Service** **AOG Customer Resolutions Specialist ** Herndon, VA Posted:...alternative solutions and facilitate the collaboration with between the customer and available resources to achieve resolution … more
- The Hertz Corporation (Washington, DC)
- …Customer Service Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for ... all inquiries + Follow up in timely manner to ensure resolution was met and customer has been notified + Maintain complete professionalism in all communication… more
- Leidos (Fort Belvoir, VA)
- …seeking a passionate and customer -focused professional to join our team as a ** Customer Outreach & Training Specialist ** . In this dynamic role, you will be ... to write and maintain user documentation and training materials. + Background in customer success, product specialist roles, or similar positions. EIO2024 If… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk-side ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7174/journeyman- customer -support-professional-%28it- specialist %29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Arlington_ **ID** _2025-7174_… more
- KBR (Bethesda, MD)
- Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering ... using all resources and tools available to you. + Provides first contact resolution technical support via incoming phone calls, to customers with questions regarding… more
- Amazon (Arlington, VA)
- …for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) ... as a leading technology platform? AWS Customer Service provides global support to a wide range...and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on endpoint ... complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call... partners with Tier 1 staff to improve first-call resolution , collaborates with Tier 3 engineers on root cause… more
- STG International (Rockville, MD)
- …RMO review, and when working through the determinations. The Registered Nurse Case Review Specialist will address examinee and customer concerns and be able to ... STGi is currently seeking a Registered Nurse-Case Review Specialist . The position is remote and open...Medical Officer (RMO) determinations will be sent to the customer agency and their employees (as applicable) via secure… more
- Deloitte (Mclean, VA)
- Salesforce MarTech Specialist Senior Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire a Quality Assurance (QA) Specialist I to support its contract with the Integrated Referral Management and Appointing Center ... coordinating authority for appointing and referral management. The QA Specialist I will ensure that the IRMAC meets specific...via the MICA report. + Data input of the Customer Feedback Server. + Review database for mis-bookings and… more
- Educational Testing Service (Washington, DC)
- …to power human progress worldwide. POSITION SUMMARY The Digital Workplace Collaboration Specialist is a subject matter expert in collaboration services with a ... particular interest in AI platforms to enhance productivity. The specialist collaborates with technology partners, vendors, product managers, Information Security,… more
- HCA Healthcare (Reston, VA)
- …and integrity. We care like family! Jump-start your career as a Medicare Specialist today with Parallon. **Benefits** Parallon offers a total rewards package that ... by location._** Come join our team as a Medicare Specialist . We care for our community! Just last year,...and effectively communicates with all parties involved in the resolution of accounts placed + Completes work request timely… more
- St. George Tanaq Corporation (Washington, DC)
- …visit https://tanaq.com/tanaq-technical-services. **About the Role** We are seeking a **SharePoint Specialist ** to support our federal government customer . The ... SharePoint Specialist WFH Flexible*Remote from MD, VA, DC (http://maps.google.com/maps?q=Washington+DC+USA) Job Type Full-time Description **Overview** Tanaq… more
