- Sallie Mae (Sterling, VA)
- …complex analytical outputs into actionable recommendations that shape marketing strategy, customer acquisition, and retention efforts. + Partner with finance ... us. We are seeking a **strategic and visionary Principal Data Scientist** to lead our organization-wide data science initiatives. This role will be responsible for… more
- Zoom (Washington, DC)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Washington, DC)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Washington, DC)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Washington, DC)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Washington, DC)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Robert Half-Robert Half Corporate (Washington, DC)
- …staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. + Build customer ... and expectations) + Promote a culture of collaboration. + Motivate, inspire and lead by example. + Provide recognition and celebrate successes. + Manage change… more
- Coinbase (Washington, DC)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Koniag Government Services (Washington, DC)
- **Koniag Professional Services,** a Koniag Government Services company, is seeking a Product Lead to support KPS and our government customer in Washington, DC. ... paid time off, and more. Koniag Professional Services is seeking an experienced Product Lead to manage and enhance the My Peers online community platform. The ideal… more
- British Swim School (Ashburn, VA)
- …employee or customer concernsand maintain clear communication with leadership. Customer Engagement & Retention + Support in addressing inquiries, concerns, ... Aquatics Manager/ Lead Swim Coach Part Time * British Swim...while maintaining program integrity, safety standards, and an excellent customer experience. This role is perfect for someone passionate… more
- Humana (Washington, DC)
- …engineering, and business functions. + Deliver Results: Ensure all product decisions lead to measurable improvements in engagement, retention , and Star Ratings. ... incentives, and advanced agentic AI decision-making across our organization. As a Lead Technical Product Manager (PM-T), you will be responsible for shaping the… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …Opportunity: We are seeking a results-driven and customer -obsessed Vice President of Customer Success to lead and scale our enterprise customer success ... Strategy & Leadership + Define and execute a comprehensive customer success strategy that drives retention , adoption,...a comprehensive customer success strategy that drives retention , adoption, and expansion across the 125+ health system… more
- PagerDuty (Washington, DC)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- The Gathering Spot (Washington, DC)
- Community Experience Lead About The Gathering Spot The Gathering Spot is a premier private membership club designed for ambitious professionals, creatives, and ... Opportunity We're seeking an exceptionally warm, service-driven, and community-minded Community Experience Lead to be the face of the member experience. As the… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …campaigns to improve activation, engagement, and retention . + **Build and lead the Customer & Lifecycle Marketing function** -defining vision, KPIs, and ... to design and scale programs that deepen engagement, drive retention , and maximize customer lifetime value. The...maximize customer lifetime value. The **Manager** **, Customer & Lifecycle Marketing** will lead the… more
- Oracle (Washington, DC)
- **Job Description** Lead the global estimating function for a large-scale, leased data center build program, responsible for end‑to‑end estimating governance, ... AACE Class 5-Class 1 maturity and program stage gates. + Build and lead a high-performing estimating team (regional leads, discipline estimators, data analysts) with… more
- ManTech (Silver Spring, MD)
- **MANTECH** seeks a motivated, career and customer -oriented ** Lead Data Scientist and Biostatistician** to join our team in **Silver Spring, MD** . ... stakeholders about options and decisions related to military recruitment and retention , improving medical readiness and deployability, and related policy decisions.… more
- ISC2 (Washington, DC)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Qualtrics (Washington, DC)
- …and leading teams, solving complex business problems and ensuring delivery of top-tier customer management. You will lead a team of Managers and Individual ... join our team and have a huge impact on customer adoption, maturity, and retention . **How You'll...products or services. **Things You'll Do** + Grow and lead a team of Leaders and Technical Customer… more
- SHI (Washington, DC)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
