- Pearson (Washington, DC)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Koniag Government Services (Washington, DC)
- …Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government ... play a crucial role in driving operational excellence and ensuring high-quality customer service delivery. **Essential Functions, Responsibilities & Duties may… more
- CAI (Washington, DC)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Capital One (Mclean, VA)
- Senior Business Analyst - Bank Customer Resiliency Have you ever thought about what happens if a customer over-draws their checking account? They are in ... overdraft status and the Bank Customer Resiliency (BCR) team steps in to help manage...expertise in credit analysis combined with broad generalist business analyst skills. You will be at the forefront of… more
- E-volve Technology Systems, Inc. (Reston, VA)
- Customer Support Analyst Reston, VA 20190...Ability to thrive in a fast-paced environment + Exceptional customer service skills with the ability to ... Support Required Position Description: E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations… more
- SHINE Systems & Technologies (Reston, VA)
- … Desk support. + Ability to work in a fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding communication ... SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and acquisition… more
- CACI International (Chantilly, VA)
- Service Catalog/Request Fulfillment Management - Requirements Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to ... None * * * The Information Technology Service Management (ITSM) Service Catalog/Request Fulfillment Process Analyst supports the design, deployment, and… more
- Oracle (Washington, DC)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- BAE Systems (Washington, DC)
- …with ITSM tools like ServiceNow for ticketing and remote support + Strong customer service skills, with the ability to communicate technical concepts clearly ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a...critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that… more
- Xcelerate Solutions (Fort Belvoir, VA)
- Configuration Management Analyst - TS Xcelerate Solutions is s eeking an experienced Configuration Management (CM) analyst for a position located at Ft. Belvoir, ... advisor to identify risks and make recommendations to the government customer for improvement of configuration management processes. Come join our award-winning… more
- William C Brown Inc (Springfield, VA)
- …law. Description Seize your opportunity to make a personal impact as a Jr. Logistics Analyst supporting our intelligence customer . As a Jr. Logistics Analyst ... Analyst joining our team to support our intelligence customer in Springfield, VA. HOW A JR LOGISTICS ...practices * Experience with inventory control systems such as: Service +, IFS, SC360, and PSAM is highly desired… more
- William C Brown Inc (Springfield, VA)
- …Asset Manager (Logistics Analyst ) joining our team to support our intelligence customer in Springfield, VA. HOW AN ASSET MANAGER (LOGISTIC ANALYST ) WILL MAKE ... Asset Manager (Logistic Analyst ) EOE Statement We are an equal employment...) to join our team to support our intelligence customer activities in Springfield,VA. As an Asset Manager (Logistic… more
- Amgen (Washington, DC)
- …the lives of patients while transforming your career. **Specialist IS Business Systems Analyst - Product Team** **What you will do** Let's do this. Let's change ... organizations. As the Product Owner, the Specialist IS Business Systems Analyst will primarily support product capabilities on Amgen's Model N implementation,… more
- Capital One (Mclean, VA)
- Sr. Business Analyst - Global Payment Network **Summary:** The Global Payment Network is a unique network built for global connectivity and partnership. The ... smarter, faster, and more secure. As a Senior Business Analyst at Capital One, you will apply your strategic...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- BAE Systems (Washington, DC)
- …service strategy tasks which include managing and maintaining assets required for IT service delivery. As an **ITSM Expert Analyst ** ,you will be responsible ... customers to achieve their missions. As an **ITSM Expert Analyst ** , you'll play a critical role in providing...role in providing exceptional project management support to the customer . You'll be part of a dynamic team that… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst ** to help with the configuration, optimization, and continuous improvement of our service ... are aligned and operating at peak efficiency. The ideal candidate will meet with customer to design and optimize service desk workflows, configure Service … more
- CACI International (Sterling, VA)
- Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will… more
- Koniag Government Services (Chantilly, VA)
- …Solutions, LLC a Koniag Government Services company, is seeking a ServiceNow Business Analyst to support KMS and our government customer . This position is ... more. Koniag Management Solutions (KMS) is seeking a detail-oriented ServiceNow Business Analyst to serve as a critical liaison between business stakeholders and… more
- CACI International (Sterling, VA)
- …and improvements + Data-driven and analytical mindset of service excellence and customer satisfaction + Excellent customer service skills to understand ... **The Opportunity** : CACI is seeking an experienced and highly motivated Network Service Provider Performance Management analyst . This candidate should have 5… more