- ManTech (Herndon, VA)
- …that offer opportunities for advancement. We are seeking a highly skilled and dedicated ** Customer Service Manager ** to join our Network Security Operations ... Services Center support to Department of Homeland Security (DHS). As a Customer Service Manager , you will play a crucial role in ensuring the success of our… more
- Wolters Kluwer (Washington, DC)
- …offices, weekends off, and amazing benefits. **What You'll be Doing:** The Customer Service Operations Associate ("CSOA") - Filing Manager is a member of the ... your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The ** Customer Service Operations Associate** role offers growth… more
- Insight Global (Alexandria, VA)
- …-Lead and train staff on the best ways to convert calls into booked service appointments. -Manage dispatch to ensure the right technicians are matched to every job. ... appointments. -Become an expert of your market, know the customer needs and how best to engage them. -Monitor...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- Public Storage (Springfield, VA)
- …**Qualifications** **Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast ... spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing...food or other service -based companies. **Transportation** : Our employees are **required** to… more
- Extra Space Storage (District Heights, MD)
- …or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, Hospitality and Hotel, ... As a **Store Manager ** , you will have the opportunity to...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- Amazon (Arlington, VA)
- …Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer Service team is an essential part of that mission. We hire ... and property managers. Shipping & Delivery Support (SDS) is a customer service organization dedicated to creating world-class support for these customers. We… more
- International Shoppes, LLC (Dulles, VA)
- …business unit with a team of sales professionals who are dedicated to providing GREAT Customer service . The Assistant Manager will challenge and inspire the ... OUR TEAM! (Details to Follow) Summary: The Assistant Sales Manager will partner with the General Operations Manager...increased profitability and sales and maintain a standard of service excellence. Responsibilities: + Customer service… more
- Simon Roofing (Washington, DC)
- …business is the customer and meeting or exceeding their expectations. The service manager is responsible for delivering our value proposition and the overall ... to meet the response times dictated by our customer 's service requests. + Training: Service manager is responsible for the training and development of… more
- ITW (Washington, DC)
- …coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets. The Service Manager will also be ... customers. Our employees are dedicated to providing the best customer service , give back to the communities...of Integrity, Simplicity, Trust, Respect and Shared Risk. The Service Manager will provide support to the… more
- Amazon (Arlington, VA)
- Description The Worldwide Customer Service (WWCS) ACES Program Manager leverages data insights to identify operational efficiency opportunities, solves for ... and have the ability to thrive in a fast-paced, customer -centric and ever changing Customer Service...day in the life As a Process Improvement Program Manager , your days will be filled with collaborating with… more
- Amazon (Arlington, VA)
- … Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within Global Outsourcing (GO). We are seeking an ... to join our CS GO team as a Vendor Manager . This leader will manage external vendor relationships, drive...equivalent experience required - 4+ years of relevant BPO customer service management experience - Experience driving… more
- Radiant Digital (Vienna, VA)
- …sales plans, managing budgets, and identifying key performance indicators. * Providing excellent customer service : The Federal Account Manager must ensure ... that clients receive exceptional customer service . This includes responding to inquiries promptly, addressing concerns, and managing expectations. * Coordinating… more
- Marriott (Bethesda, MD)
- …and maintenance for branded digital assets on the web, mobile web, apps, API and Customer Service platforms. The Senior Manager , Digital QE Web Automation ... to address planned, immediate and unexpected needs. The Senior Manager , , Digital QE Web Automation will drive and..., participates in daily stand-up meetings and models desired service behaviors in all interactions with customer … more
- General Dynamics Information Technology (Washington, DC)
- … customer service , recruit and train team members and establish customer service standards. The Service Desk Manager / End User Services Lead will ... management (CRM) systems, helpdesk software, and remote support tools. Communication skills: Customer Service Lead Must have excellent communication skills, both… more
- SAIC (Washington, DC)
- …Customer Service Technician + Customer Service Engineer + Customer Service Manager + Cybersecurity Engineer + Cybersecurity Engineer, Lead + ... Developer + Developer, Senior + Disaster Recovery Analyst + Disaster Recovery Manager + FedRAMP SME + Platform Architect + Project Analyst + Project Analyst, Senior… more
- Amazon (Arlington, VA)
- …Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team proactively engages with business stakeholders ... overall customer experience, focusing on processes and policies impacting customer service . * Stakeholder Collaboration: Work closely with multiple internal… more
- Whole Foods Market (Arlington, VA)
- …In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the ... demand management, labor utilization, and execution of store processes (for Customer Service ). You may be responsible for aspects of managing non-inventory… more
- CVS Health (Alexandria, VA)
- …building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the Store Manager , the Operations ... and development + Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position… more
- Burlington (Falls Church, VA)
- … Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the...day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide… more
- Georgetown Univerisity (Washington, DC)
- …directly to the Director of Facilities and the Manager Facilities and Parking Office Manager , the Customer Service Specialist 2 may report to another ... intellectual inquiry and making a difference in the world. Requirements Customer Service Specialist 2 - Facilities Management - Georgetown University Law Center… more