- Foxhole Technology (Washington, DC)
- …of a critical Government program. Job Description Provide program-level leadership, direction, quality assurance , and oversight for Task Order (TO) execution. ... include defining and prioritizing epics, user stories, and acceptance criteria based on customer and business needs, data, and feedback Minimum of four years of… more
- Battelle Memorial Institute (Arlington, VA)
- …records of workload, participating in education programs, and participating in clinical staff quality assurance functions + Participate in peer record reviews as ... to join our team in support of our government customer , US Special Operations Command. This position will play...records are updated as required + Participate in periodic in- service training for members of the HP Staff and… more
- Battelle Memorial Institute (Arlington, VA)
- …conducting or participating in education programs, and participating in clinical staff quality assurance functions + Develop and promulgate training materials as ... to join our team in support of our government customer , US Special Operations Command. This position will play...outside of regular working hours. + Participate in periodic in- service training for members of the HP staff and/or… more
- Zscaler (Mclean, VA)
- …faster. We build high-performing teams that can make an impact quickly and with high quality . To do this, we are building a culture of execution centered on ** ... customer obsession,** collaboration, ownership and accountability. We value high-impact,...to automate operations tasks and ensure minimal disruption to service + Developing operations documentation, handling escalations, implementing measures… more
- ABBTECH Professional Resources, Inc. (Reston, VA)
- …Software Development, System Engineering/ Verification and Validation, Security, Compliance and Quality Assurance . - Experience working in Agile, SAFe, and ... on this program, you will design, develop, and implement a Cloud-Native Service architecture that software development teams can leverage to use cloud capabilities.… more
- CBRE Government and Defense Services (Quantico, VA)
- …**Primary Job Functions** + The Manager is directly responsible for the quality assurance , maintenance activities, maintenance schedules, and activities of all ... regular inspections of completed work to ensure it meets quality standards. + Identify areas for improvement and implement...flexible organized and must be detail oriented. + Strong customer service and interpersonal skills. + Must… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- CACI International (Sterling, VA)
- …will be responsible for developing, implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing ... processes to ensure compliance with ITSM best practices and customer policies. + Analyze quality metrics and...closely with ITSM process owners to ensure alignment of quality assurance activities with overall service… more
- Koniag Government Services (Washington, DC)
- **Koniag Government Services company** is seeking a Quality Assurance Specialist L2 to support our government customer in Washington, DC. Must be able to ... oversight + Program leadership capabilities **Requirements:** + Strong quality assurance focus + Excellence in customer relations + Advanced communication… more
- Koniag Government Services (Silver Spring, MD)
- **Koniag IT Systems, LLC, a** Koniag Government Services company, is seeking a Quality Assurance Specialist Records Management to support **KITS** and our ... government customer in Silver Spring, MD. **This position requires the...Koniag IT Systems is seeking an experienced Records Management Quality Assurance Specialist to ensure the … more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... seeking an experienced and detail-oriented ITIL Network Incident Management Quality Assurance Lead to ensure the highest...reports, etc.) + Leads efforts ensuring high performance and quality are consistent + Develop and maintain customer… more
- CACI International (Springfield, VA)
- Network Event Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking an experienced and detail-oriented ITIL Network Event Management Quality Assurance Analyst to ensure the highest standards of quality… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous...align with ITIL standards and contribute to the overall quality of IT service delivery. **Responsibilities:** +… more
- CACI International (Sterling, VA)
- Configuration Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Opportunity** : We are seeking an experienced Configuration Management Quality Assurance Lead to oversee and improve...reports, etc.) + Leads efforts ensuring high performance and quality are consistent + Develop and maintain customer… more
- CACI International (Sterling, VA)
- …: We are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful ... Network Problem Management Quality Assurance Analyst Job Category: Information...certification and training + Good working knowledge of the Service Management workflows and ITSM processes + Experience with… more
- Amazon (Arlington, VA)
- Description MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Quality Assurance Engineer II Job Location: Arlington, Virginia Job ... plans, test cases, and drive continuous improvements to the quality assurance processes using Internet and Web...box tests. Work closely with engineers, business owners, and customer service professionals throughout the development and… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Quality Assurance Manager** **Category:** Testing/ Quality Assurance **Main location:** United States, Louisiana, Lafayette **Alternate Location(s):** ... Description:** CGI Federal is seeking a dynamic and detail-driven Quality Assurance (QA) Manager to lead ...a dynamic team environment. . Desire for excellence in customer satisfaction, process and product quality , and… more
- CACI International (Sterling, VA)
- Network Knowledge Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... are seeking an experienced and detail-oriented Network Capacity Management Quality Assurance Lead to join our team....reports, etc.) + Leads efforts ensuring high performance and quality are consistent + Develop and maintain customer… more
- CACI International (Sterling, VA)
- Configuration Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... * * * **The Opportunity** : We are seeking a detail-oriented Configuration Management Quality Assurance Analyst to join our team. The successful candidate will… more
