- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the ... include incident, request, problem, event, and risk management; + Manage all Service Desk supervisors, trainers, quality manager and workflow; + Ensure Queue… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …**US Citizenship Required:** Yes **Job Description:** **General Dynamics IT** is seeking an ** Enterprise Service Desk Lead** to support large-scale migration ... position is located at **Ft. Belvoir, VA.** As the ** Enterprise Service Desk Lead** ,...Version 4 Foundation and one or more ITIL Practice Manager , Managing Professional, or Strategic Leader certifications towards ITIL… more
- General Dynamics Information Technology (Falls Church, VA)
- …latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work in enterprise IT will help our clients overcome ... At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the...on-site and remote support for the full range of Enterprise office automation and IT services at the Defense… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team… more
- V2X (Springfield, VA)
- …Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service ... Service Desk team members. The IT Enterprise Service Desk supports a...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- Koniag Government Services (Silver Spring, MD)
- …duties being performed under this contract. + 5 years of demonstrated experience managing Service Desk personnel experience in a similar environment. + 3 years ... Government Services company, is seeking an experienced IT Help Desk Specialist IV ( Manager ) to support **KOS**...of demonstrated experience performing the duties/responsibilities of Service Desk personnel in a similar environment.… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We...Red Hat Linux. + Manage disk drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... program and support the full range of Enterprise IT services to ARL's research mission. **This position is contingent upon contract award expected fall/winter 2024.… more
- Koniag Government Services (Vienna, VA)
- …its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd shift ... holidays, three weeks paid time off, and more. The service desk lead is responsible for managing...through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal… more
- Koniag Government Services (Chantilly, VA)
- …its validity._ **Kadiak, LLC** a Koniag Government Services company **,** is seeking a Service Desk Analyst with a Top-Secret clearance to support **Kadiak** and ... consulting skills to provide Tier 1 and Tier 2 Service Desk functions for Finance and Facilities...through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal… more
- Koniag Government Services (Chantilly, VA)
- …**Kadiak, LLC,** a Koniag Government Services company **,** is seeking a Jr. Service Desk Analyst with a Top-Secret clearance to support **Kadiak** and ... communicator with management consulting skills to provide Tier 1 Service Desk functions for Finance and Facilities...a ticket in the call center database (currently HP Service Manager ) for every communication received. +… more
- Epsilon, Inc (Quantico, VA)
- …and coordinate the documentation of all hardware and software changes. + Use the Enterprise Service Desk system to create, modify, update, and resolve ... Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average… more
- Palo Alto Networks (Reston, VA)
- …**Your Career** We are looking for a highly motivated, results orientated Deals Desk Consultant - North America to join our organization. The primary focus of ... + Effectively work with NAM Sales to work on Enterprise , SLED and Federal deals + Provide Sr. Leadership...non-standard pricing requests that reach the level of executive manager + Review will include financial analysis for gross… more
- General Dynamics Information Technology (Fairfax, VA)
- …Voice Services + Security Operations Support + Infrastructure Support + Networking + Service Desk Support **Responsibilities:** + Oversee activities of the IM/IT ... Authentication and Authorization Services, Tools and Data management, and Service Desk + Shall serve as the...DoD secret clearance **Skills and Attributes:** + Experience managing service operations, as a service manager… more
- General Dynamics Information Technology (Springfield, VA)
- …incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk /team requests. + Communicate effectively (in oral and ... Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator Advisor experience to join our team in support of… more
- ManTech (Chantilly, VA)
- … service request fulfillment, and problem resolution + Manage and develop Service Desk personnel, providing training, coaching, and performance feedback + ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Center Manager ** to join our team...of (7) seven years of experience managing a 24x7x365 Service Desk for a geographically dispersed user… more
- Epsilon, Inc (Arlington, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. ... **IT Operations Project Manager ** **Who is Epsilon:** Epsilon is an IT...system implementations, upgrades, and performance optimization in a dynamic enterprise environment. + Familiarity with IT service … more
- General Dynamics Information Technology (Arlington, VA)
- …of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT ... **Job Description:** Transform technology into opportunity as a **Project Manager ** with GDIT. A career in enterprise ...**Project Manager ** with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- SAIC (Springfield, VA)
- …to provide targeted training opportunities based on the overall performance of the Service Desk and System Personnel. + Identify, notify, and address operational ... Bureau of Diplomatic Technology (DT) currently provides its users with Network Enterprise Tools services to include Niksun, LiveAction, Cisco ISE, and RSA… more
- General Dynamics Information Technology (Fairfax, VA)
- … Services Directorate consist of two teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as mission support for ... for tracking project milestones and evaluating quality. + OIG's Enterprise Data Team manages CIO's data platform, architecture, and...forecast spending over the next five years. + The Service Desk Team provides essential support services… more