- United Site Services (White Plains, MD)
- …and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of ... a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services,...needed + Perform other duties as assigned **Qualifications** + Customer Service + Teamwork + Time Management + Communications… more
- Zoom (Washington, DC)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- GetWellNetwork, Inc. (Bethesda, MD)
- …renewal processes. + Leverage AI-driven insights and automation to enhance the customer experience , proactively address risk, and surface new value ... Title: Head of Customer Success Reporting to:...track renewal velocity. Requirements: Required + 10+ years of experience in Customer Success, Account Management, or… more
- Grant Thornton (Arlington, VA)
- We are seeking an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role will drive the execution of Grant Thornton's product ... of innovative, AI-enabled solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead distributed teams across multiple… more
- RELX INC (Alexandria, VA)
- …(eg, HR, Finance) and external data sources and tools. About the Role The Head of Technical Product Management manages a team of Technical Product Managers (TPMs): ... they are a customer -facing role responsible for gathering functional requirements, designing data...data engineers and software developers to build integrations. The Head of Technical Product Management role is key to… more
- Coinbase (Washington, DC)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . *What you'll be doing* *...AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations… more
- Amazon (Arlington, VA)
- …to provide enablement to partners and integration of partners in to tier one customer events. 3) Partner experience , through activation's across digital and in ... Description The Head of Partner Engagement is focused on ensuring...our leadership in AI and transformative solutions, while driving customer growth across our vast service portfolio. Our team… more
- Google (Washington, DC)
- … leading professional services teams, encompassing practice management, operations , methodology, business development, pre-sales, executive relationship management, ... Head of Professional Services, Public Sector, Defense _corporate_fare_..._place_ Reston, VA, USA; Washington DC, DC, USA **Advanced** Experience owning outcomes and decision making, solving ambiguous problems… more
- Amazon (Arlington, VA)
- …to track and report on event performance - Ensure consistent delivery quality and customer experience across all 3P activations - Manage budget allocation and ... performance management - Create a culture of innovation, continuous improvement, and customer obsession - Coach team members to evolve from operational excellence to… more
- Oracle (Washington, DC)
- …**Required Skills and Education** + BS degree in Business, Supply Chain Management, Operations , or a related field. + Relevant experience or interest in ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Koniag Government Services (Washington, DC)
- … Experience with federal grant management and compliance + Background in customer service operations and improvement + Knowledge of quality management systems ... Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government customer in… more
- Encore (Washington, DC)
- Position Overview The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations ... participate in location administrative duties in support of onsite operations and for career development. This position reports to...* Bachelor's degree is preferred. * 3-5 years of customer service or hospitality experience is preferred.… more
- KBR (Springfield, VA)
- Title: Operations Coordinator Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions ... Projects: KBR's work is at the forefront of engineering, logistics, operations , science, program management, mission IT and cybersecurity solutions. + Collaborative… more
- Oracle (Washington, DC)
- …communications for team leads * Build proactive, positive relationships with peers, managers, Customer Success team members EDUCATION & EXPERIENCE : BS degree or ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Koniag Government Services (Washington, DC)
- …certified + Certified and experienced in Agile methodologies + At least five years of experience as staff in a Head Start program + Additional certifications in ... a Product Lead to support KPS and our government customer in Washington, DC. _This position is for a...(seven years preferred) + At least two years of experience in Head Start program management +… more
- Cengage Group (Washington, DC)
- …for sales growth and goal achievement. At the direction of the VP - Head of Institutional Sales, the Sales Leader builds and develops high performing sales regions ... and retention. The Sales Leader executes programs designed by the VP - Head of Adoption Institutional Sales in recruiting and hiring, talent development, and… more
- TEKsystems (Indian Head, MD)
- …in the field of Ethernet and IP data engineering with 4 plus years' experience as a Network Technician. - Position requires a high level of project coordination ... outages. - Fundamental understanding of the OSI Model is required. - Experience must include operational support, and configuration of network devices such as… more
- STG International (Rockville, MD)
- …customers as directed. Administrative (Business/Management) Procurement + Coordinate with Business Operations team to provide customer services (eg, exams, ... the agreement and coordinating service delivery with FOH Business Operations team. Serves as a Registered Nurse Case Review...Medical Officer (RMO) determinations will be sent to the customer agency and their employees (as applicable) via secure… more
- STG International (Rockville, MD)
- …(CHS) and FOH leadership. Assists with special projects involving the MEP operations and financial data. Works cooperatively and assists with training with the ... irregularities, trends, or special needs to MEP Program Manager for awareness. Service Operations * Pulls, organizes, and manipulates MEP data and provides data in… more
- STG International (Rockville, MD)
- …ensures that FOH psychologists and Reviewing Medical Officers (RMOs) understand customer agency specific security program requirements and federal regulations and ... can apply these program requirements to all interactions with customer agency employees. Job Specific Duties and Responsibilities: Clinical - Quality and Safety *… more
