- Westat (Rockville, MD)
- **27472BR** **Job Title:** Bilingual Help Desk Agent (Hourly) **Location:** MD - Rockville **Job Description:** Westat is currently seeking experienced ... bilingual help desk agents to work 40 hours...bilingual help desk agents to work 40 hours per week, Monday...ticket-tracking software. * Promptly follow up on all assigned Help Desk tickets. * Agents are required… more
- Cayuse Holdings (Washington, DC)
- **Overview** **Job Title:** Help Desk Agent **Location:** Remote **Salary:** $15-$17 per hour **Employee Type:** Full-Time Hourly Non-Exempt **About Cayuse ... cost, increased profitability and accelerated time to market. **Primary Focus** Help Desk Agent provides customer service solutions within service level… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- New Castle Hotels & Resorts (Herndon, VA)
- Position: Front Desk Agent Location: Herndon, VA Front Desk AgentHow can there be a better job than helping an excited family start their vacation or a road ... them into a fresh, clean room? As a Front Desk Agent you are often the first...to listen! Enjoy Problem Solving -- many guests need help with miscellaneous things -- their luggage, directions, finding… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- IHG (Washington, DC)
- …of the world's business, cultural, social and political sectors. **About the Front Desk Agent position** First impressions count. To get our guests' memorable ... to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel...work to a wide range of benefits designed to help you live your best work life - including… more
- IHG (Fort Belvoir, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... concerns. + Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. + Strength - sometimes… more
- IHG (Arlington, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. Strength - sometimes you'll… more
- IHG (Arlington, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. Strength - sometimes you'll… more
- IHG (Alexandria, VA)
- …memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local ... that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …**Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Aimbridge Hospitality (Alexandria, VA)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/355152/front- desk - agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need ... Job Summary Front Desk Agents are responsible for greeting and registering...+ Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a… more
- Aimbridge Hospitality (Arlington, VA)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/356062/front- desk - agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need ... Job Summary Front Desk Agents are responsible for greeting and registering...+ Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Marriott (Falls Church, VA)
- …all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, ... forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow ... Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer calls/web submits +… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer calls/web submits +… more
- System One (Bethesda, MD)
- …appropriate Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve as a ... Enterprise Service Desk Manager Arlington VA Must be US Citizen...workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically,… more
- Aimbridge Hospitality (Arlington, VA)
- …all Aimbridge Hospitality hotel credit policies. + Be able to perform all duties of Front Desk Agent . + Be able to complete and ensure that a proper bucket check ... Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/356136/front- desk -supervisor/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
- New Castle Hotels & Resorts (Herndon, VA)
- Position: Front Desk Supervisor Location: Herndon, VA Front Office/ Desk SupervisorYou are a people person and have already proven your ability to go above and ... an example and helping where needed. As Front Office / Desk Supervisor, you will Be Guest Centric -- talk...employee preferences in mind. Be a Role Model -- help others make it to the next level like… more