- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to ... more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support… more
- Insight Global (Washington, DC)
- Job Description Senior Help Desk Specialist : - Onsite 5x a week in Washington DC (FBI HQ) - 6-month contract to hire - Must possess an active TS clearance at ... technical support certifications preferred * Proven experience in IT support or help desk roles. * Strong technical knowledge of Windows desktop applications and… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial incident response,… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality ... and providing quick resolution and customer service. + Demonstrated experience working help desk issues in a classified environment. + Excellent oral and written… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated ... to resolve complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call resolution, collaborates with… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support is… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- ABC Imaging (Annandale, VA)
- …and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of ... our team. Responsibilities include: + Level 2 technical support with Apple Mac's and Windows based computers and servers + Install operating systems, migrations, upgrades, etc. + Install and maintain virtual machines and servers + Setup new or move existing… more
- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist ** Location **Washington, DC** \#...+ 1-3 years of experience in an IT Service Desk , Help Desk , or Customer ... currently seeking a talented and motivated **Tier I Service Desk Specialist ** for a Full Time position....Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- General Dynamics Information Technology (Arlington, VA)
- …Family:** Technical Support Services **Skills:** Call Support,Communication,Computer Hardware, Help Desk Support,Trouble Ticketing **Certifications:** CompTIA ... differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional...+ Use the ticketing system to: + Proactively check help desk queue for new emails and… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...requests for IT support as part of a Service Desk operation + Ensure all time reporting and other… more
- Erickson Living (Springfield, VA)
- Location: Greenspring Village by Erickson Senior Living Join our team as a Communications Specialist (Front Desk ), a crucial role within our community. As the ... providers of senior living and health care. Every day, our dedicated team members help residents live better lives by delivering on our promises of a vibrant… more
- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team supporting a government ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk … more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …multiple applications. Performs a variety of intermediate user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, ... complete. + Performs a variety of intermediate user-problem analyses for the help desk ; assists with monitoring the network management systems and ensures a… more
- General Dynamics Information Technology (Chantilly, VA)
- …or submitting and tracking tickets for issue resolution. + Provide support with help desk functions such as password resets, workstation builds, and hardware ... agencies operate. At GDIT, people are our differentiator. As a IT Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends… more
- Cognizant (Washington, DC)
- …currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's Cloud, Infrastructure and ... in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of opportunity to improve… more
- TD Bank (Vienna, VA)
- …of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the ... trading desk , ensuring adherence to regulatory requirements, risk management practices,...just starting your career in financial services, we can help you realize your potential. Through regular leadership and… more
- SHRM (Alexandria, VA)
- …into all aspects of on-site event planning and execution. + Manage the A&A Help Desk staff at applicable events responding to inquiries and fulfilling ... 362 million workers and their families globally. **Summary** The Specialist , Accessibility & Accommodations Compliance, plays a key role...may include: + Prolonged periods of sitting at a desk and working on a computer. + Frequent use… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and...can't do it alone. We need great people to help us do great things - for our customers,… more