- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk - support - service -specialist ... Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage and document customer support … more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- NuAxis Innovations (Vienna, VA)
- … Support Technician** for a Part-Time position. **Job Summary:** The Help Desk Support Technician provides front-line Service Desk functions and ... ** Help Desk Support Technician...associate degree preferred **Experience:** 1-2 years of experience in service desk environment. **Knowledge Requirements:** + Understanding… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support ,Troubleshooting **Certifications:** ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - DAY SHIFT Transform technology into opportunity as… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,IT Tech ...At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help… more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL ... Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. + Simulates… more
- General Dynamics Information Technology (Bethesda, MD)
- … enquiries to identify recurring user problems, recommend solutions, and to identify areas where help desk service can be improved. + Ensure that help ... IMPACT:** + Plan, prioritize, and schedule help desk activities to ensure continuity of service ....+ Five (5) plus years of relevant Tier 2 support management experience in the federal/agency space. + Understanding… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Remote Access,Remote Support ,Technical Helpdesk,Troubleshooting ... operate. Our work depends on a ** Help Desk Technician** joining our team to support ...point of contact for IT problem resolutions for the service desk . **HOW A HELP … more
- General Dynamics Information Technology (Washington, DC)
- …None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:** CompTIA Network + ... Our work depends on a Technical Help Desk Professional joining our team to support ...of customer service level agreements. HOW A SERVICE DESK / HELP … more
- General Dynamics Information Technology (Arlington, VA)
- … **Skills:** Customer Service , Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support **Certifications:** Security+, CE - ... And our work depends on a Help Desk Specialist joining our team to support ...support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Epsilon, Inc (Quantico, VA)
- …aforementioned conditions. + Must have 1 year of demonstrated help desk , desk side or similar technical support experience. + DOD 8570 IAT Level II ... ** Help Desk Technician I** **Who is...for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing.… more
- Leidos (Stafford, VA)
- …serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires daily onsite ... the ongoing daily operations of the help desk providing quality and timely support to...service quality and user satisfaction oProvide IT hardware/software support to law enforcement agencies based in the US… more
- American Bankers Association (Washington, DC)
- …to end user computing needs. **Qualifications:** + 6-8 years of related experience providing Help Desk support + Knowledge of basic computer hardware, ... and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the Service … more
- Westat (Rockville, MD)
- …successfully complete a federal government background screening (eQIP). * Minimum 1-year customer service or Help Desk /call center experience. * Bilingual ... **27472BR** **Job Title:** Bilingual Help Desk Agent (Hourly) **Location:** MD..._8:00am - 4:30pm_ or _11:30am - 8:00pm_ ) to support our field interviewers and respondents with research surveys… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- General Dynamics Information Technology (Washington, DC)
- …Seize your opportunity to make a personal impact as the Help Desk Incident Manager supporting providing IT support services critical to the Legislative ... skills, and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Incident Manager supporting the US Senate Sergeant at Arms remotely… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are ... people are our differentiator. As a Service Desk Deputy Program Manager you will help ...not limited to: + Provide program support as a Service Desk … more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support ,Technical Support **Certifications:** Security CE ... And our work depends on a ** Help Desk Technician** joining our team to support ...a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... SERVICE DESK PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk … more