- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... and other critical applications. + Collaboration with Teams: Work with other IT team members and departments on special projects, system upgrades, and technology… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... resolving technical hardware and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk issues in a… more
- GovCIO (Washington, DC)
- …integrity across procurement, deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional ... **Overview** GovCIO is currently hiring a **SME** ** IT Asset Specialist ** (ServiceNow) to support...records + **Collaboration & Customer Support** + Work with service desk and IT support… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT ... operate. At GDIT, people are our differentiator. As a IT Support Specialist you will help ensure...tickets for issue resolution. + Provide support with help desk functions such as password resets, workstation builds, and… more
- SAIC (Washington, DC)
- …of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues ... **Description** ** IT Support Specialist :** + Provides Tier...junior and mid-level engineers. + Updates status of queued service requests with the IT service… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …two years' experience + 3+ years of relevant work experience **Skills:** + IT Service Desk , Customer Support Operations **Compensation Ranges** Compensation ... IT support email address. + Deliver in person desk -side IT assistance as needed to customers...request facilitator and liaison for outside sites and associated service providers ensuring that outside customers receive the services… more
- ICF (Reston, VA)
- Description ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's ... IT Support Specialists provide mid-level analysis and technical support...formal trouble ticket system such as Microsoft System Center Service Manager, Remedy, or ServiceNow. + 3+ years of… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...received or route user support calls to the appropriate IT Help Desk + Attempt First Call… more
- US Courts (Washington, DC)
- …and Service Delivery: Monitor and support day-to-day operations of IT equipment, cloud services, and hybrid infrastructure systems. Provide technical advice and ... help desk operations through modern ticketing systems, responding to service requests via multiple channels. Support mobile computing devices through enterprise… more
- Cognizant (Washington, DC)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- KBR (Bethesda, MD)
- …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more
- M. C. Dean (District Of Columbia, DC)
- …responsible for monitoring and operating the Building Automation System and sometimes answering the Service Desk phone and creating work orders in the site work ... telecommunications, life safety, automation and controls, audio visual, and IT systems. MC Dean is headquartered in Tysons, Virginia,...+ Sets up alarms for optimal efficiency and response. ** Service :** + Responds to service calls by… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... has the right opportunity for you! As theSubmarine Logistic Technical Data (LTD) Specialist , you will provide programmatic support to one of our NAVSEA customers in… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... software, and IT assets. + Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. + Perform routine… more
- Clark Construction Group, LLC (Mclean, VA)
- We are seeking a Workday Specialist to provide consistent day-to-day production support and functional configuration for our Workday platform. This role is essential ... skills, and a commitment to providing excellent internal customer service . This is an onsite role in our McLean,...portion of your day will be spent at a desk , you should be comfortable with prolonged periods of… more
- Gama-1 Technologies (Silver Spring, MD)
- …create a modernization roadmap and architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, ... robust cloud services that include IaaS, PaaS, and SaaS and support service quality, outage management, subscription management, correlation of usage, and charges,… more
- House of Representatives (Washington, DC)
- …related to SAA programs. Submits and tracks office service requests (eg, IT , maintenance, furniture). Provides general front desk and phone coverage, greets ... of security services, quick and accurate payments, and de-conflict issues. Facilitate service calls and order fulfillment for Member and/or District Offices. Assists… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge… more