- NuAxis Innovations (Washington, DC)
- …Specialist ** for a Full Time position. The Tier I Service Desk Specialist provides first-line technical and administrative support to federal end users in ... ** Tier I Service Desk Specialist ** Location...**Required Qualifications** + 1-3 years of experience in an IT Service Desk, Help Desk, or Customer Support… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …related discipline or four additional years of experience if no degree . 3+ years of progressive IT support experience, including Tier 1 and Tier 2 ... Tier 1, Tier 2, and Tier 3 IT Infrastructure Support ...Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering, ... + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_.... + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other… more
- Nightwing (Falls Church, VA)
- …and commercial markets. Nightwing is seeking to hire a Cyber Threat Management Specialist . The Tier 2 Analysts perform deep-dive incident analysis by correlating ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist ...more complex problems. + Provide initial point of contact ( Tier 1 support ) for users experiencing hardware,… more
- TekSynap (Arlington, VA)
- **Responsibilities & Qualifications** TekSynapis seekinga ** IT Service Support Specialist ** toprovideTier 1/2 helpdesk support to JPO end users, ... onboarding and adoption of IT tools. **RESPONSIBILITIES** + Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. + Manage tickets, perform… more
- US Secret Service (Washington, DC)
- …Technical Support specialty area is that of a Technical Support Specialist . Installs, configures, troubleshoots, and maintains server configurations ... announcement, please click here. Responsibilities The selectee will serve as a(n) IT Cybersecurity Specialist (SYSADMIN) in the Operational Communications and… more
- TekSynap (Springfield, VA)
- …problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team supporting a ... the Service desk Administrator. The position can execute all tier 1 and 2 service desk tasks and must...integrated with current applications. + Installing, configuring, and testing IT systems including servers, hardware and software upgrades, and… more
- Tesla Laboratories. Inc. (Washington, DC)
- …with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing the IT infrastructure and ... for designated equipment + Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time… more
- General Dynamics Information Technology (Bethesda, MD)
- …Yes **Job Description:** Transform technology into opportunity as a Desktop Support Specialist with GDIT. A career in enterprise IT means connecting and ... operate. At GDIT, people are our differentiator. As a Support Specialist you will help ensure today...Demonstrated experience in providing Tier 1 and Tier 2 IT support on… more
- KBR (Bethesda, MD)
- …This is a contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end users for account ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with...forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions. + Collaborative Environment: Be part… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure… more
- General Dynamics Information Technology (Mclean, VA)
- …**Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and ... GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today...+ Printer troubleshooting + Lotus Notes + First and second- tier problem solving support related to standard… more
- GovCIO (Washington, DC)
- …The ideal candidate will have extensive experience in managing ServiceNow and enterprise IT tools, offering Tier II/III support , system integration, workflow ... GovCIO is seeking a skilled and motivated **Senior** **ServiceNow and Enterprise Tools Support Specialist ** to support our USSS Network Operations and… more
- Cayuse Holdings (Washington, DC)
- **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat ... computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in… more
- Koniag Government Services (Washington, DC)
- …is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified environment for our government client. This ... Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via… more
- Cayuse Holdings (Washington, DC)
- …to associated DR plans in Archer + Log test results within Archer + Provide support and information to IT PMO for existing recovery objectives to be included ... **Overview** **Job** **Title:** Disaster Recovery Specialist **Location:** Remote **Type:** Independent Contract - Corp to Corp/1099 **Start** **Date:** ASAP **Pay… more
- General Dynamics Information Technology (Arlington, VA)
- …a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful in this position you need ... help. Install, modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, connectivity ... issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks,...Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. +… more
- M. C. Dean (Chantilly, VA)
- …+ Resolve complex system issues for physical security systems and networks + Provide Tier 3 support to the system administration team + Programming and ... security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, MC Dean delivers resilient,… more
