- Amazon (Herndon, VA)
- …Engineering, Network Engineering, Solutions Architecture, or similar technical support role. - 3+ years Incident Manager / Problem Manager Experience for ... operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated career… more
- TekSynap (Washington, DC)
- …or incident management experience. + Certifications such as ITIL, Certified Incident Manager (CIM), or other relevant certifications are highly preferred. + ... and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the resolution of IT… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... tools such as: IBM Netcool Omnibus, AppDynamics, HP Operations Manager * 3 years of experience with working with...3 years exposure to Service Management/ITIL framework and concepts ( incident , problem , change management, RCA) * 2+… more
- Marriott (Bethesda, MD)
- …storage, and/or application issues. + 2 years minimum operations experience involving incident , problem , change, and release management that included leading ... incident management in a technology environment. + Strong problem -solving, organizational, and analytical skills. **Preferred Qualifications** + ITIL Foundations… more
- Chenega Corporation (Washington, DC)
- Cybersecurity Operations Product/Project Manager Washington, DC Join our Talent Network Cybersecurity Operations Product/Project Manager Washington, DC Are you ... event and alert monitoring, intelligence research and analysis, and event, and incident management. + Responsible for the overall development of workflows ,… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 35364 **Summary** **Information System Security Manager (ISSM)** **Arlington, VA** Are you ready to enhance your skills and build your career in a ... critical national security missions. We are seeking an **Information System Security Manager (ISSM)** to lead and strengthen our security posture. This role requires… more
- CACI International (Washington, DC)
- …for incident resolution. + Performs root cause analyses. + Completes problem resolutions associated with incident ticket(s) + May configure, deploy, manage, ... Circuit Manager Job Category: Information Technology Time Type: Full...components to research errors, incidents, problems and to perform incident analysis and identify potential problems. + Routing Service… more
- Palo Alto Networks (Reston, VA)
- …with flexibility offered where needed. This setup fosters casual conversations, problem -solving, and trusted relationships. Our goal is to create an environment ... where we all win with precision. **Your Career** The Senior Product Marketing Manager , Unit 42, will lead the planning and execution of the product marketing… more
- CACI International (Chantilly, VA)
- …required. + Resolve issues by exercising independent judgment within established Incident , Change, Configuration, Problem , Knowledge guidelines and support ... Operations Manager (ServiceNow) Job Category: Information Technology Time Type:...and accountable for the proper adjudication and disposition of incident , requests, and change tickets assigned to the team… more
- CACI International (Chantilly, VA)
- …Panama shift schedule to ensure shifts are appropriately staffed to support incident response, problem management, and event management. + Develop, implement, ... EUMOC Operations Manager Job Category: Information Technology Time Type: Full...management, and operations management, with excellent leadership, communication, and problem -solving skills. **Responsibilities:** + Provide oversight and direction to… more
- Amazon (Chevy Chase, MD)
- …area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. The Multi-Site WHS Manager will be responsible ... working environment for our Associates. A successful Multi-Site WHS Manager will demonstrate the ability to build trust and...quality projects to Operations. Analyze WHS metrics and review incident weekly and monthly incident trends to… more
- Deloitte (Arlington, VA)
- …team and elevate your career. Work you'll do The Analytic Production Manager will lead, manage, and provide cyber threat intelligence and cybersecurity analysis ... to incident response and vulnerability management operations. This role involves...for reporting and stakeholder engagement. + Strong analytical and problem -solving skills with the ability to conduct in-depth research… more
- Quality Technology Services, LLC (Manassas, VA)
- …(CCITP-A), the NITTF Hub Operations Course, or CERT Insider Threat Program Manager (ITPM) + Knowledge of incident response, crisis management, data ... unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The Insider Threat Program Manager will assist the QTS Insider Threat HUB in maturing the… more
- Trellix (Washington, DC)
- **_Job Title:_** Manager , Threat Intelligence Services **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... threatens organizations across all industry sectors. The Threat Intelligence Engagement Manager will collaborate with customers to enhance their cyber threat… more
- GovCIO (Washington, DC)
- …**Operations and Disposition Services** + Provide Tier-3 operational support, including incident management, problem resolution, and proactive system monitoring. ... in system migration, data validation, and operational monitoring. + Strong knowledge of incident and problem management processes. + Experience with tools like… more
- JFL Consulting, LLC (Springfield, VA)
- Technical Project Manager Primary Place of Performance: Springfield, VA Mandatory Requirements: US Citizenship and TS/SCI Clearance Years of Experience: Sr Level ... (10+ Years) We are seeking an experienced Technical Project Manager to lead a critical infrastructure security initiative, with a specific focus on a DOD ICS… more
- National Gallery of Art (Washington, DC)
- Summary The Help Desk Manager is responsible for leading the operations and maintenance activities to provide support for users of the Oracle Financials system. This ... desk operations and suggests improvements for efficiency, user satisfaction, and problem resolution. Reports and Metrics: Generates reports on help desk performance,… more
- Philips (Washington, DC)
- **HyperCare Program Manager - Radiology Software (Remote)** Lead the management and optimization of service support for our Radiology Software. This role oversees ... rapid resolution of issues, and optimal system performance. The HyperCare Program Manager will coordinate across teams to maintain the highest level of service,… more
- Rubrik (Washington, DC)
- …Certification and Compliance Team is looking for a success-driven, US-based Program Manager to organize, plan, and execute on continuous monitoring and related ... collaboration skills. **What you'll be doing:** **Program / Development** + Program Manager / Service Lead / Control Owner for Rubrik's Continuous Monitoring… more
- TekSynap (Silver Spring, MD)
- …improvements and optimizing service desk performance. + Demonstrated experience with incident , problem , and request management processes, including reporting and ... accountability. + Foster a culture of ownership, responsibility, and proactive problem -solving within the team. + Conduct regular performance reviews, provide… more