- Outlier AI (Arlington, VA)
- …skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. What you ... language models. Contribute across projects depending on your specific skillset and experience . What were looking for Education : Bachelors degree or higher (or… more
- Foxhole Technology (Washington, DC)
- …Scaled Agile Framework (SAFe) credential (eg, SAFe Scrum Master, SAFe Product Owner/ Manager ) Experience supporting the Department of Defense or Military Service ... (SME/Senior level) Department of Defense Software Architecture and Development experience , including experience architecting, developing, deploying, and… more
- The Computer Merchant, LTD. (Washington, DC)
- …LOCATION: WASHINGTON, DC WAGE RANGE*: 90.00-95.00 PER HOUR JOB NUMBER: SAIJP00038428 REQUIRED EXPERIENCE : - Typically requires BS degree and 12 - 15 years of prior ... relevant experience or Masters with 10 - 13 years of...articulate and will focus on making sure that the customer 's needs are met quickly and effectively. The successful… more
- StarKist Co. (Reston, VA)
- …Reviews Perform other functions as required by the position and assist Manager as necessary to meet department objectives. KNOWLEDGE/ EXPERIENCE /COMPETENCIES - ... process, including checks, wire transfers, ACH payments to the correct customer accounts and invoices. Identify, research, and resolve payment discrepancies, such… more
- The Computer Merchant, LTD. (Manassas, VA)
- …in Engineering or a related specialized area/field, or equivalent (4 years job-related experience ). Must have experience with one of the following skills: the ... test cases while providing regular progress updates. Reporting to a supervisor or manager , demonstrating a high degree of autonomy in your work. This role may… more
- The Hertz Corporation (Washington, DC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Washington, DC)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Call Your Mother Deli (Washington, DC)
- …eagerness to learn who are as excited about good food & GOOD VIBES. WE'RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC The Customer ... Tech and helps tie it all together. The CX Manager reports to the VP of Marketing and oversees...reports to the VP of Marketing and oversees part-time customer experience coordinators. Company Core Values &… more
- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-ALEXANDRIA/NORTH, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Oracle (Washington, DC)
- …satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the customer ... **Job Description** The Oracle Health Customer Success Manager is responsible for... accounts with a focus on continuous improvements to customer utilization and experience , facilitating contract renewals,… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Lumen (Washington, DC)
- …We're seeking a **Sr. Lead Product Manager , AI, Agentic Capabilities & Customer Experience ** to define and execute the strategy for bringing **advanced and ... role is about building the next generation of digital service, moving the customer experience from **interaction-first to resolution-first** , by leveraging **AI… more
- Coinbase (Washington, DC)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Capital One (Mclean, VA)
- Senior Business Manager , Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique ... design, implementation, and analysis of the Retail Bank's entire Customer Experience (CX) measurement system. Your expertise...worked. McLean, VA: $193,000 - $220,300 for Sr. Business Manager Richmond, VA: $175,500 - $200,300 for Sr. Business… more
- Amazon (Arlington, VA)
- …Supervisors and their direct reports to act on issues or barriers impacting the customer experience . The Operations Manager will be accountable for creating ... lead for incident triage and response, and the knowledge manager for related data. The team delivers three core...three core service lines: alarm management, incident response, and customer support. If you would like to help the… more
- Organon & Co. (Washington, DC)
- … and Skills** + BA/BS. + Two plus years of managed care account manager or equivalent experience . + Customer knowledge and/or regional/national health ... Contracting experience . + Health care trends and policies. + Customer relationships. + Product/Disease knowledge in Women's Health and Biosimilars. +… more
- Capital One (Washington, DC)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- PNC (Washington, DC)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Capital One (Washington, DC)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- The Hertz Corporation (Alexandria, VA)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
