- Oracle (Washington, DC)
- … Success initiatives and inform continuous improvement. + Present clear, actionable insights and recommendations to Customer Success leadership and other ... driving our customers' engagement, satisfaction, and long-term success . As an Insights Analyst, you will analyze customer behaviors and business trends,… more
- Deloitte (Mclean, VA)
- Insights and Analytics Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... the customer /brand studies + Dive into large datasets, uncovering insights , and providing impactful recommendations to clients leveraging tools like Google… more
- Amazon (Arlington, VA)
- …and scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & ... Partners (ASP) Customer Success Center of Excellence org, you...program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market… more
- Amazon (Arlington, VA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...complex business challenges? We are seeking a highly skilled Senior Product Manager - Technical to propose and own… more
- PNC (Vienna, VA)
- … Senior , you won't just crunch numbers; you'll drive performance, unlock customer insights , and directly impact how millions of people experience our ... and have an opportunity to contribute to the company's success . As a Business Analytics Consultant Senior ...reports and dashboard. * Develop robust attribution models and customer journey insights to drive personalized experiences… more
- PNC (Tysons Corner, VA)
- …and have an opportunity to contribute to the company's success . As a Senior Data Scientist within PNC's Marketing & Customer Analytics organization, you will ... Senior Data Scientist to join our Marketing and Customer Analytics Modeling team. This role focuses on developing...relevance for modeling. * Present analytical findings and actionable insights to senior -level executives in a clear,… more
- Amazon (Arlington, VA)
- …and ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence organization, you...we can't achieve. Basic Qualifications - 10+ years of senior customer facing role experience - 15+… more
- Koniag Government Services (Washington, DC)
- **Koniag Professional Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our ... government customer in Washington, DC. This position requires the candidate...manage stakeholder relationships while operating with minimal supervision. The Senior Analyst will play a crucial role in driving… more
- Capital One (Washington, DC)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer ...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Microsoft Corporation (Reston, VA)
- … Customer Centricity + Proactively acts as the voice of the customer /partner, sharing ideas, feedback, insights , success stories and strategic/technical ... **Overview** We are looking to hire a ** Senior Cloud Solution Archiect - Copilot** in the...voice of the customer by proactively sharing insights , feedback, and success stories to inform… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Head of Customer Success Reporting to: Chief Revenue Officer Location/Travel: This position can be based remotely in the US. ~30% Travel Required Company ... System Clients Opportunity: We are seeking a results-driven and customer -obsessed Vice President of Customer Success...demonstrated customer ROI. + Serve as a senior customer advocate, ensuring voice-of- customer … more
- Amazon (Arlington, VA)
- …where you'll shape how products come to market, influence roadmap decisions with customer insights , and create the mechanisms that ensure our innovations deliver ... to make your mark. What You'll Do Own Product Success Through Customer Obsession * Serve as...owning technology products Preferred Qualifications - Experience in influencing senior leadership through data driven insights -… more
- Coinbase (Washington, DC)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Capital One (Mclean, VA)
- …business. Develop insights that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory ... Senior Finance Associate, Card External Planning & Analysis...team tackles high-leverage problems facing Card's leaders and drives insights that propel Capital One's Card business forward. Within… more
- CoStar Realty Information, Inc. (Arlington, VA)
- … success , and ROI across regional activities. + Translate insights into actionable recommendations that shape regional marketing strategies. **Team Development ... Senior Director, Product Marketing, Matterport Job Description **CoStar...world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.… more
- Oracle (Washington, DC)
- …The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate ... compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's… more
- CenterWell (Washington, DC)
- …partners to prioritize features that drive value. + Value Creation: Translate customer insights and business needs into requirements, ensuring measurable ... caring community and help us put health first** The Senior Product Owner - Clinical Referral and Specialty Care...with multiple stakeholder groups. + Expertise in Voice of Customer methodologies and translating insights into tangible… more
- Capital One (Mclean, VA)
- Senior Director, Commercial Card Experiences Design ** Senior Director, Commercial Card Experience** **( Senior Director level - People Leader)** At Capital ... humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit....banking for good. We're currently seeking a Product Design Senior Director to lead our Commercial Card Experience team,… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …of our product portfolio. In this role, you will harness deep market insights , customer feedback, and competitive analysis to shape innovative product ... Title: Senior Product Manager Reporting to: Chief Product Officer...Stakeholder Engagement + Serve as the voice of the customer , gathering insights through interviews, surveys, and… more
- ServiceNow, Inc. (Vienna, VA)
- …execute product adoption and customer retention plans + As a Customer Success Executive, you will provide prescriptive guidance on internal project/program ... Identify areas of risk and takes steps to prevent customer or revenue churn + You will be responsible...satisfaction of their internal customers, is the key to success in this role. **To be successful in this… more