- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Tier 2 Service Desk Analyst** to ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- ManTech (Washington, DC)
- …checks of assigned tickets. **Responsibilities include but are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned to the ... team. + Oversee all aspects of the Tier 2 service desk requirements....to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst ( Tier 2 ) **Department:** SOC **Location:** Washington, DC Here at MindPoint Group, we believe our Incident Response Analyst analysts ... to the next level and join us as a ** Tier 2 Incident Response Analyst** . You...provide a supportive environment for you to learn from senior SOC Incident Response Analyst, cross-train with other positions,… more
- ManTech (Washington, DC)
- …and knowledge base articles / content to Tier 1 and Tier 2 teams + Meet or exceed customer Service Level Agreements (SLA). **Minimum Qualifications:** + ... ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to...(6) years of experience + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- ManTech (Herndon, VA)
- …for enterprise endpoints. + Provide technical guidance and knowledge base articles / content to Tier 1 and Tier 2 teams **Basic Qualifications:** + A ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to...related field) or equivalent + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- KeenLogic (Washington, DC)
- …experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting and ... technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- Defense Contract Audit Agency (Fort Belvoir, VA)
- …employment and Benefits at: https://help.usajobs.gov/index.php/Pay\_and\_Benefits. 1. This is a Tier 2 Senior Executive Service (SES) position with a ... information on submitting the ECQs, please review OPM's Guide to the Senior Executive Service Qualifications. OPM Candidate Development Program (CDP) graduates,… more
- General Dynamics Information Technology (Washington, DC)
- …customer service and communication skills while interfacing daily with senior executives (SES), senior ranking military officers, and other military ... Adjudication **Skills:** Documentations,Personnel Security Management,Problem Resolution,Program Security,Security Clearances **Experience:** 2 + years of related experience **US Citizenship Required:**… more
- V2X (Springfield, VA)
- …+ What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk ... complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support… more
- ManTech (Chantilly, VA)
- …& Requirements** Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Senior Action Officer - Director's Action Group (DAG)** to join our ... to ensure smooth performance of the Directorate's mission and the senior leadership team's responsibilities. + Develop and provide preparatory briefings, data… more
- CACI International (Washington, DC)
- …(just a few of the things you may do on any given day):** + Provide Tier I support for requests for service through email, phone, or in-person interaction with ... Help Desk Specialist - Senior Job Category: Information Technology Time Type: Full...USCP customers + Document all requests for service using the existing Help Desk ticketing system… more
- Parsons Corporation (Alexandria, VA)
- …company, has an immediate full-time, on-site, opening for a multi-platform, Senior IT (Systems) Administrator supporting Corporate IT infrastructure in Alexandria, ... of systems and applications in person and remotely. Resolve Level 1 & 2 issues with Windows desktops, Windows laptops, Linux servers, cloud (AWS) services,… more
- Leidos (Bethesda, MD)
- **Description** Leidos Dig Mod Health IT division is seeking a Senior Network Engineer specializing in network operations for a large network services opportunity ... supporting a Health Agency in Montgomery County, MD.The Senior Network Engineer is a member of an operations...and data center services in accordance with existing customer service level agreements (SLAs). The candidate for this position… more
- SAIC (Silver Spring, MD)
- …Candidates must be detail oriented with excellent communication and customer service skills. **Responsibilities** . Ability to complete the CISA Assessment ... HVA-related data calls + Planning, scheduling, and participating in assessments of all non- tier 1 HVA NOAA systems + Conducting HVA penetration testing on NOAA non-… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Tier 3" support role, resolving the most complex network issues escalated by Tier 2 support + May coach and provide guidance to less-experienced professionals ... Yes **Job Description:** GDIT is seeking a highly motivated and experienced ** Senior ** **Network Administrator** to support a Defense Threat Reduction Agency mission… more
- V2X (Springfield, VA)
- …responsibility, and professionalism. We are hiring for the opportunity for a Senior Systems Engineer-Desktop Support - active Top Secret clearance to support our ... (CI) Polygraph. Responsibilities + What You'll Do + The Senior Systems Engineer - Desktop Support performs a variety...- Desktop Support performs a variety of engineering and Tier III systems administration functions throughout all stages of… more
- BAE Systems (Herndon, VA)
- …or Master s Degree with minimum of 6 years experience + MCSE/MCITP + Demonstrate of Tier 2 , Tier 3, and Tier4 troubleshooting skills + Demonstrate expert ... enterprise level technical standards documentation and diagrams + Strong Customer service skills + Core hours 0930-1430 **Preferred Education, Experience, & Skills**… more
- G2 Ops, Inc. (Arlington, VA)
- …of this job posting! We look forward to learning more about you! Role 2 : Senior Software Engineer Internal Job Code: Sft-SrSftEng-002 Location: Our wonderful G2 ... innovative company with an industry-leading software team. We are searching for Senior Software Engineers with core development skills who lead with positivity and… more