- ManTech (Herndon, VA)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem ownership and promotes… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... **Job Family:** Systems Administration **Skills:** Customer Service ,Help Desk Support,Information Technology (IT) Support **Experience:** 2 ...of our nation's capital. As a Service Desk Technician / Help Desk Analyst… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The ... Help Desk Analyst supports the IAM Operations and... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- General Dynamics Information Technology (Quantico, VA)
- …None **Job Family:** Help Desk **Skills:** Help Desk Software,Help Desk Support,IT Service Desk **Certifications:** Security+, CE - CompTIA-Security+ ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We ... possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and written… more
- CACI International (Arlington, VA)
- …integrated personnel and pay system ever deployed!" The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. The ... Help Desk Analyst Job Category: Information Technology...Help Desk Analyst Job Category: Information Technology Time Type: Full...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... customers when they call or walk into the customer service center, remotely, or at the customer's location. The...business. Qualifications: + Bachelor's and 4 years' experience + 2 years+ of MacOS and iOS support + Asset… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. ... by first-level resources. **Qualifications** TYPICAL EDUCATION AND EXPERIENCE: + Bachelors and 2 years related experience, or 4+ years additional experience in lieu… more
- William C Brown Inc (Bowie, MD)
- …Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...running Linux commands and working with Windows servers (> 2 years). + ITSM products (ie Remedy) CRQ/WO/INC/KMS management.… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated Service Management Analyst with the ability to work in a challenging, consultative, and ... Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and...standard Windows OS applications and MS Office applications + 2 + years of customer service experience +… more
- Koniag Government Services (Alexandria, VA)
- …three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2 ). The following tasks serve ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...of the objective: + Maintain, update and provide help desk operational manual. + Use a ticket tracking and… more
- Koniag Government Services (Alexandria, VA)
- …three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2 ). The following tasks serve ... Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and...of the objective: + Maintain, update and provide help desk operational manual. + Use a ticket tracking and… more
- Marriott (Washington, DC)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... years' overall experience in business application support or call center environment, customer service or hospitality * 2 + years' MARSHA Reservations System or… more
- Federal Reserve Bank (Washington, DC)
- …respond to deletion approval requests sent to OSEC by the Board Applications Service Desk (BASD). Reference Requests: Supports facilitation of responses to ... Records & Info Mgt Analyst - Office of the Secretary - R024647...and electronic records; triaging and supporting resolution of IT/Help Desk issues related to Records Program IT systems; providing… more
- SAIC (Quantico, VA)
- …cabling, external data storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT ... Business Group of SAIC is seeking a Customer Support Analyst to support a transformational infrastructure program for DCSA....environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within… more
- CACI International (Springfield, VA)
- …the use of application software products and/or infrastructure components. + Engages other service desk resources or appropriate service resources to resolve ... Enterprise Monitoring Analyst Job Category: Information Technology Time Type: Full...on operational requirements: **Work hours to be assigned:** Panama ( 2 on, 2 off, 3 on, … more
- MindPoint Group (Washington, DC)
- …to upper management. **What you get to do every day:** + Monitor incoming Service Desk Mailbox for Information Security related incidents and the correspondence ... Information Assurance Analyst **Department:** A&E **Location:** Washington, DC Text code...Compliance Portals) + Knowledge of ITIL-related best practices and/or service desk experience + Familiarity with automation… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... to include development, production, and sustainment. Our Technical Planning Analyst , located in Crystal City, Arlington, VA, supports the...related to analysis and planning. + At least two ( 2 ) years in support of a Major Defense Acquisition… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking an experienced Navy HM&E System Sustainment Analyst to support NAVSEA PMS 443 in Washington, DC. The Analyst will develop and ... logistics specialist or machinist mate with 3M expertise. Typical Responsibilities: The Analyst 's responsibilities may include (but are not limited to): + Work with… more