- General Dynamics Information Technology (Bethesda, MD)
- …+ **Required Skills & Experience:** + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Information Technology ( IT ) Support ,Technical Support ,VTC **Experience:** 3 +… more
- IntelliDyne (Washington, DC)
- IT Support Technician - Deskside Work...Position Salary: $65K Responsibilities: + Provide 2nd level escalation support to the Tier 1 Help Desk. ... Provide remote and on-site troubleshooting for hardware and software support . + Resolve Call Center Tech Support ...agreement requirements. Qualifications: + Have a Bachelor's degree in IT or closely related field. + Minimum 4 years'… more
- Red River (Arlington, VA)
- …**Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, ... interactions with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support ...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you.... + Performs advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software… more
- GovCIO (Chantilly, VA)
- …in IT support roles, with a focus on Tier 1 and Tier 2 support + Demonstrated experience using ticketing systems to log, track, and resolve ... **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier ...onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service… more
- MindPoint Group (Sterling, VA)
- …Clearance Required **Department:** SOC **Location:** Sterling, VA MindPoint Group is searching for a ** Tier 2 SOC Analyst** to support a law enforcement ... to the next level and join us as a Tier 2 SOC Analyst. You will play...capabilities **Required:** + Minimum of six (6) years of IT or Cybersecurity work experience + Bachelor-s Degree, or… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in support of our DEA ... $98,427.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier - 2 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4594_… more
- MindPoint Group (Washington, DC)
- …JSOC-HUD **Location:** Washington, DC MindPoint Group is seeking a ** Tier 2 Incident Response Analyst** to support threat monitoring, detection, event ... Tier 2 Shift 2 ...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- ManTech (Washington, DC)
- …is seeking a motivated, career and customer-oriented **Senior** **Service Desk Specialist - Cleared Tier 2 ** to join our team in Washington, DC. This position ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- BAE Systems (Newington, VA)
- …a very unique program. The primary responsibility of this role is to provide onsite Tier 2 technical support to 300 network users between the hours ... exhibit strong attention to detail + Be able to support multiple projects in unison + Maintain flexibility and...be available based on position level and/or job specifics. ** Tier 2 Systems Administrator** **105344BR** EEO Career… more
- Red River (Chantilly, VA)
- …Requirements:** + Minimum 3 years of IT experience with IT administration and support experience with windows administration and management ... field, we excel in assisting organizations in overcoming intricate IT obstacles, regardless of their location. It is undoubtedly...member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- General Dynamics Information Technology (Washington, DC)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- KeenLogic (Washington, DC)
- …years' experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting ... will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- CACI International (Stafford, VA)
- Senior Oracle EBS Techno-Functional Developer - TIER III Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... operating systems, and networks. Designs and defines information technology ( IT ) system architecture for integration of multiple platforms, operating systems,… more
- CACI International (Springfield, VA)
- …stand-down. + Conduct Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, documentation, ... The functional capabilities are to provide the information technology ( IT ) infrastructure services required to deliver timely, relevant, and...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... return that commitment by empowering them with the autonomy, support , and the tools they need to fulfill their...by email, phone call, and in-person. Triage and escalate IT issues to Tier II, Tier… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... return that commitment by empowering them with the autonomy, support , and tools they need to fulfill their true...email, phone call, and in person Triage and escalate IT issues to Tier II, Tier… more
- William C Brown Inc (Chantilly, VA)
- …Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and maintenance ... + Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for...records are accurate, inventory. + Layer 1 and Layer 2 network experience. + Configure and troubleshoot layer … more
- General Dynamics Information Technology (Quantico, VA)
- …Secret clearance; Must be able to obtain a Top Secret clearance. + **Required Experience:** 2 + years of IT support experience in a Help Desk environment ... Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support , IT Help Desk,Remedy Help Desk **Certifications:** CompTIA...Tier I** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more