- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...as "Baseline" in the AITP Services List. + Provide Web Support Services, Web Host, ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by… more
- Global Resource Solutions (Washington, DC)
- …motivated, detail orientated, and talented individual for the position of HSPD-12 Helpdesk - Customer Support . Job Description: Summary: The HSPD-12 ... Helpdesk - Customer Support shall provide support ...have in-depth knowledge of and skills in Windows-based and web -based desktop applications, such as Microsoft Office Professional, Microsoft… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software… more
- Advantage SCI (Washington, DC)
- …If issues are related to computer credentialing, refer the employee to the ITSC Helpdesk . * Operate and support CCure 9000 and PassagePoint Global experience ... Job Descriptions: Position: Personnel Security Specialist Reports To: The Customer and Project Manager Clearance Type: Active TS Clearance Work Location: Washington… more
- CACI International (Chantilly, VA)
- …recurring problems and patterns of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level II - Security ... + The ability to multi-task, specifically focused with creating support tickets in a web -based CRM and...+ Customer service and/or support experience working in… more
- General Dynamics Information Technology (Chantilly, VA)
- …or work experience. * Required Experience: 3+ years of related experience in helpdesk support and or networking * Required Technical Skills: Customer ... Service Desk Technician joining our team to improve overall customer satisfaction. **HOW A SERVICE DESK TECHNICIAN WILL MAKE...+ The ability to multi-task, specifically focused with creating support tickets in a web -based and troubleshoot… more
- ManTech (Mclean, VA)
- Provides technical support and customer service to the organization's users of computer applications and hardware (eg, PCs, servers, mainframes). Answers ... system/application access, and telecommunications systems. + Provide Data Transfer Officer support moving files from one system to another. **_Deskside Support… more
- General Dynamics Information Technology (Chantilly, VA)
- …a talented and motivated Systems Operations Specialist to provide Tier 1 application helpdesk support . + As a secondary responsibility, this role will provide ... service skills + Advanced user experience with multiple web browsers + End user technical support ...Secret/SCI with Polygraph + **Preferred Skills:** + Experience with customer support systems, like Remedy or ServiceNow… more
- Chenega Corporation (Fort Belvoir, VA)
- …+ High school diploma or GED and an additional 4+ years of IT Systems or Helpdesk support experience. + 4+ years of relevant work experience. + CompTIA A+, ... build-out projects. + Conduct site surveys to establish AV/TC systems and equipment customer requirements. + Provide on-site support primarily at the main … more
- IT Concepts (Greater Landover, MD)
- … functions + 5+ years of expert level Business Analysis skills + Provide helpdesk support to SharePoint users (tracking, responding to and resolving) + Ability ... Founded in 2003, IT Concepts' core values - customer -centricity, teamwork, driven to deliver, innovation, and integrity...practical solutions. As we continue to grow in the support of our government customers, we are looking for… more
- Lumen (Washington, DC)
- …updated with daily progress reports on any assigned actions. + Utilize Solarwinds and Web Helpdesk access this position will monitor and isolate layer 2/3 ... they reside. **The Main Responsibilities** + Responsible for identifying and resolving customer reported trouble. + Providing advanced technical support to… more
- GovCIO (Washington, DC)
- …Manager as needed. + Create reports from gathered and logged metrics for content requests, Customer Service support , and/or web analytics. + Manage and track ... is currently hiring for aIT Generalist (Remote) for a legacy application to support the Department of Veteran Affairs (VA). This position will be full-time and… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …& Responsibilities End User Support : + Work alongside the team to provide helpdesk coverage during an early, mid, or late shift as needed, taking on incidents ... service desk platform, prioritizing and carrying issues to resolution. + Provides customer -centric service and support , reflected in survey data feedback from… more
- Office of Inspector General (Washington, DC)
- …Performs a variety of activities in the areas of training and development to support the Office of Assistant Inspector General for Administration and the Office of ... are illustrated by performance of any combination of the following: Provides support with the learning management systems in all functional areas. Assists with… more
- Motion Recruitment Partners (Alexandria, VA)
- …policy. Applicants need to make their needs known in advance. **Posted by:** Alex Simmons **Specialization:** Customer Support / Call Center / Client ... support for networking and Internet related technologies including email clients, web browsers, and VPNs. Experience with IT helpdesk ticketing… more
- General Dynamics Information Technology (Washington, DC)
- …MS Operating Systems, Microsoft Office 365 and specialized DoS applications via multiple support channels including phone, email, chat sessions, web forms, and ... None **Job Family:** SCA **Skills:** Problem Resolution,Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years of related experience **US Citizenship… more
- Koniag Government Services (Chantilly, VA)
- …Koniag Government Services company **,** is seeking an IT Accessibility Specialist to support **KMS** and our government customer . **This is a Remote ... using ANDI, ACRT, and Deque axe tools to evaluate web content for WCAG conformance and document test results....in Microsoft Teams environment. + Ability to use ServiceNow-based helpdesk tools to track and document work. **Requirements:** +… more