- Michaels (Charleston, WV)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - S. CHARLESTON, WV Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Wilson Language Training (Charleston, WV)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join our...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Fujifilm (Charleston, WV)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Wolters Kluwer (Charleston, WV)
- …Ideally, this person will live in the eastern time zone area._** The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the ... Business, Marketing or related discipline preferred or equivalent experience . **Required Experience : 2+ years of sales support or customer success … more
- Under Armour, Inc. (Charleston, WV)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Ford Motor Company (Charleston, WV)
- …of movement to everyone. Are you passionate about creating a seamless, personalized customer experience across multiple touchpoints? Do you have the drive to ... innovators, creators, and technicians and searching for a Product Manager , Customer Identity who will help to...apply your expertise in identity management, data integration, and customer experience to solve one of the… more
- Rocket Software (Charleston, WV)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Trellix (Charleston, WV)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Verint Systems, Inc. (Charleston, WV)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Lumen (Charleston, WV)
- …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead ... Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead teams… more
- Target (South Charleston, WV)
- …These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests ... . **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome, thank and exceed guest service expectations...with the:** + Knowledge of guest service fundamentals and experience building and managing a guest first team culture… more
- J&J Family of Companies (Charleston, WV)
- Johnson & Johnson is recruiting for a field-based Site Activation CAR-T Senior Manager , Cell Therapy Experience Lead to support the United States. This is a ... Johnson, we all belong. The Site Activation CAR-T Senior Manager , Cell Therapy Experience reports into the...to shape and deliver a team comprised of field-based customer facing Cell Therapy Experience Leads (CTELs)… more
- Carrington (Charleston, WV)
- …tools to identify and resolve issues that impact customer and employee experience + Assist Manager with hiring and development of employees + Analyze ... leadership and guidance to staff, communicating areas of opportunity, coaching and development to Manager + Train and develop employees to use real-time tracking… more
- Walgreens (Cross Lanes, WV)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Woodforest National Bank (Nitro, WV)
- …grow business deposits and loans through inside and outside business calling. * Enhance customer experience and the reputation of the Bank by warmly and ... employee-owned banks in the country! The Retail Assistant Branch Manager is responsible for aligning direction with the Retail...retail partners. * Embrace and leads a technology driven customer experience . * Lead, partner and execute… more
- Walgreens (Charleston, WV)
- …and delivering a distinctive and delightful customer and patient experience . **Job Responsibilities/Tasks** ** Customer Experience ** + Monitors and ... best practices with all team members to deliver a distinctive and delightful customer and patient experience , including interpersonal habits (eg, greeting, eye… more
- Norstella (Charleston, WV)
- …Marketing to ensure alignment on roles, responsibilities and deliverables to aid improved Customer Experience & maximise engagement effectiveness. + Act as a ... Manager , Client Success Company: Norstella Location: Remote, United...process improvements or tools required to enhance employee &/or Customer experience . + Act as the Voice… more
- Trellix (Charleston, WV)
- …disruptive technology sectors (eg AI/ML) with deep relationships with CISOs and customer stakeholders. + Experience generating direct sales opportunities for ... **_Job Title:_** Enterprise Account Manager - Northeast **About Skyhigh Security:** Skyhigh Security... is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Fujifilm (Charleston, WV)
- …propositions for customers. The Sales Manager ultimately owns the total customer experience from beginning to end. **Key Responsibilities:** + Achieve ... business opportunities, you are responsible for ensuring a positive ongoing customer experience and identifying potential for upsell/cross-sell opportunities… more
- Trellix (Charleston, WV)
- …manage, and track service delivery. + You will be responsible for overall customer experience and successful delivery and consumption of threat intelligence ... enhance their cyber threat intelligence capabilities by leveraging the experience , knowledge, tools, and data of the Trellix cyber...partners to deliver services to customers. + The Engagement Manager will serve as a customer interface… more