- Citigroup (O'Fallon, MO)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- Commerce Bank (St. Louis, MO)
- …reviews and coaching sessions + Identify and schedule training opportunities for customer service , product solutions and/or technical skills + Plan and ... customer call issues that require management intervention and/or fraud mitigation actions by directly resolving the issue or...combination of education and experience required + 3+ years customer service /sales experience required + 1+ years… more
- US Bank (Earth City, MO)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... Act/Anti-Money Laundering, Third Party Risk Management, Information Security, Credit, Fraud and others. **_Specific functions and responsibilities of this role… more
- Commerce Bank (St. Charles, MO)
- …relationships with an assigned client portfolio and effectively deliver the Premier customer service GUEST model. This position will support 94 Crossing, ... customer interactions within the CONNECT application + Process fraud alerts as necessary + Perform other duties as...position, you will be asked to authorize that report. ** Hybrid Schedule: In office 3 days per week For… more