- Acosta Group (St. Louis, MO)
- …required. *Must be able to type/keyboard a minimum 35 WPM. *Two years' call center experience required. *Exceptional customer service skills required. *Microsoft ... **Customer Service Agent ** **General Information** **Company:** PRE-US **Location:** St Louis,...you do?** *Aid retail associates and Premium representatives that call into our contact center . *Assist callers… more
- Acosta Group (St. Louis, MO)
- …* Must be able to type/keyboard a minimum 35 WPM. * Two years' call center experience required. * Exceptional customer service skills required. * Microsoft ... you do? * Aid retail associates and Premium representatives that call into our contact center . * Assist callers with service order questions, job instructions,… more
- Magellan Health Services (Maryland Heights, MO)
- …position is responsible for monitoring Care Management Center (CMC) service levels, call center activity, and resources on a real time basis ensuring service ... position will work closely with the leadership of the call center teams on optimization of Automatic...Responsible for coordination, production, accuracy and timeliness of ACD agent , team and overall CMC reports for both internal… more
- General Dynamics Information Technology (Arnold, MO)
- …infrastructure, including Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Agent Desktop for Cisco Unified Contact Center , Cisco Meeting ... system administration. + Experience with various collaboration tools Microsoft Teams, Call Manager 12.5 or higher, with expert-level proficiency in utilizing Bulk… more