- Trustmark (St. Paul, MN)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with… more
- Lincoln Financial Group (St. Paul, MN)
- …**The Role at a Glance** We are excited to bring on a **Customer Service Representative ** to join our fast paced, high volume contact center team supporting our ... grow in this fast-paced environment. As a Customer Service Representative , you will serve as the first point of...the appropriate systems. You will take ownership of each call working to deescalate customer concerns as needed. +… more
- Paladin Technologies (Minneapolis, MN)
- …GED or High School Diploma Preferred Qualifications: + 1 year or more in call center , customer service, or another relevant environment that showcases computer ... The Client Services Representative is responsible for managing the life of...stakeholders, and verification of work completed. Role Responsibilities: + Call intake including the dispatching, follow-up, status updates, Parts… more
- Conviva (St. Paul, MN)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Robert Half Office Team (Minneapolis, MN)
- …Minnesota. The job function entails providing excellent customer service in a call center setting, maintaining accurate records, and resolving customer queries. ... * Proficiency in using multiple databases and computer systems * Knowledge of call center operations and workstation support * Excellent communication skills,… more
- Mister Sparky (St. Paul, MN)
- …and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager. JOB DUTIES + Answers incoming client telephone calls ... Client Care Representative Full Time * St. Paul Join Our...a courteous and pleasant demeanor, whether on a phone call or not + Ensures that each telephone … more
- Merck (St. Paul, MN)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- Robert Half Office Team (Woodbury, MN)
- …an experienced and dedicated Senior Customer Service Representative to join our dynamic call center team. The ideal candidate will have a proven track record ... in customer service, particularly within a call center environment, and possess strong leadership,...We provide access to top jobs, competitive compensation and benefits , and free online training. Stay on top of… more
- Robert Half Office Team (St. Paul, MN)
- …and promptly. * Perform other miscellaneous tasks as required. * Use skills in ' Call Center Customer Service' and 'Customer Service' to ensure the smooth ... Description This Customer Service Representative position via Robert Half is perfect for...experience in a customer service role * Proficiency in Call Center Customer Service techniques * Strong… more
- Transdev (Burnsville, MN)
- …in Burnsville, MN! Transdev is proud to offer: + $16.50/hour + Attractive benefits package, including 401(k) with company contribution, medical, dental and vision. + ... to the work schedule in order to handle the call volume and contractual requirements, unless request made by...duties as assigned. To qualify as a Customer Service Representative , you'll need: + A minimum of a High… more
- CVS Health (St. Paul, MN)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... an understanding of insurance carriers and concepts including drug cards, major medical benefits , and per diem coverage as well as knowledge of government and… more
- Elevance Health (Mendota Heights, MN)
- …this role are expected to be able to work in a fast paced, high volume call center environment. + Associates should be able to multi-task and work independently. ... **Customer Care Representative I** **Location:** Remote, within 50 miles of...customer questions via telephone and written correspondence regarding insurance benefits , provider contracts, eligibility and claims. + Analyzes problems… more
- State of Minnesota (St. Paul, MN)
- …experience performing benefits related transactions and customer service in a call center or operations related environment AND + Experience with PeopleSoft ... **Working Title: Member Services Representative ** **Job Class: State Program Administrator** **Agency: Mn...+ **Division/Unit** : Employee Insurance Division - Enrollment & Benefits + **Work Shift/Work Hours** : Day + **Days… more
- TEKsystems (Minneapolis, MN)
- …appropriate resources to respond to member inquiries. Pay: $23-$24/hr Skills: Customer service call center , Support, Css, Cms, Customer service, Call ... school graduate or the equivalent. + 1-2 years of call center experience or two years customer...MACESS type software packages. Eligibility requirements apply to some benefits and may depend on your job classification and… more
- AbbVie (Minneapolis, MN)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...the future. + We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision… more
- Robert Half Office Team (Bloomington, MN)
- …. Answer incoming phone calls from customers (ie members, providers, facilities) in a call center setting and identify the type of assistance needed (ie benefit ... and eligibility, billing and payments, authorizations for treatment, explanation of benefits , and claims information) . Focus on resolving issues on the first … more
- TEKsystems (Bloomington, MN)
- …open enrollment (October -December) Skills & Qualifications: + Customer service within a call center setting is preferred + Bachelor's degree is preferred, ... work area to be able to work from home, required Benefits : Eligibility requirements apply to some benefits and may depend on your job classification and length… more
- HomeSafe Alliance (St. Paul, MN)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to… more
- HomeSafe Alliance (St. Paul, MN)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to… more
- House of Blues (Minneapolis, MN)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder… more