- Zoom (St. Paul, MN)
- What you can expect We are hiring a Sr. Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team at Zoom! This is ... individual with an understanding of Generative AI in the contact center space. Zoom AI Companion for...Assist and Zoom Virtual Agent help CX leaders outpace customer expectations. They empower agents and help deliver better… more
- Verint Systems, Inc. (St. Paul, MN)
- …and responsibilities as assigned **Minimum Requirements:** + 5 years of customer contact center or service experience that supports implementation, and ... core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX… more
- The Toro Company (Bloomington, MN)
- …Salesforce technologies like chatbot, chat live agent, self-serve, and outsourced contact center to improve the customer experience . + Track and manage ... and improves the dealer administration process, including the post-sale service customer experience aligning with divisional policy, compliance and corrective… more
- Concentrix (St. Paul, MN)
- …degree in engineering, computer science or MIS is a plus. + Prior experience working within the Software/Infrastructure/Platform/ Contact Center (SaaS, IaaS, ... Job Title: Sales Director, Cloud Contact Center Job Description Responsibilities will...+ Drive growth of Amazon Connect partnership + Ensure customer satisfaction + Expect moderate travel **Your Qualifications:** A… more
- Concentrix (St. Paul, MN)
- …or equivalent experience . + Genesys Cloud certification + Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing, skilling, ... and engineer cutting-edge technologies to transform the future of customer experience (CX) and empowering our clients...Microsoft Azure + Knowledge of other contact center platforms and VoIP protocols + Experience … more
- Wells Fargo (St. Louis Park, MN)
- …coordination for user acceptance testing (UAT) across multiple teams as part of our contact center as a service (CCaaS) platform migration. Learn more about the ... of large complex programs, or equivalent + Knowledge and understanding of contact center applications (IVR, call routing, workforce management, quality… more
- Lincoln Financial Group (St. Paul, MN)
- …+ 4 Year/Bachelor's degree (or equivalent) (Minimum Required) + 1 - 3+ Years experience with Telephony administration, Contact Center technologies (such as ... The role will serve as a resource and central point-of- contact to support the configuration and deployment of system...provide a high quality and recommendable internal and external customer experience . **What you'll be doing** +… more
- Fairview Health Services (St. Paul, MN)
- …management skills Preferred Qualifications: + Post secondary education + One or more years call center customer service experience + One or more years ... strives to provide. This position will work in our Contact Center located out of our Midway...Performs overhead announcements at our hospitals + Prioritizes the customer experience and acts with customers in… more
- State of Minnesota (Bloomington, MN)
- **Working Title: Advising, Counseling & Career Center Customer Service Specialist** **Job Class: Customer Service Specialist, Senior** **Agency: Normandale ... veteran status. **The Position and Department** The Advising, Counseling & Career Center Customer Service Specialist (CSS Senior) provides the delivery of… more
- US Bank (St. Paul, MN)
- …need. Job postings in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open ... effective Network Operations Center Analyst with event management, operations center , systems monitoring and/or problem resolution experience to contribute… more
- State of Minnesota (St. Paul, MN)
- …Payment Center (CSPC) payment receipting, disbursement, adjustment processing and customer service. The Child Support Payment Center process over $609 ... **Working Title: Child Support Payment Center Supervisor** **Job Class: Human Services Supervisor 2**...Responsibilities include: + Supervise ongoing CSPC adjustment processing and customer service operations so that program and user requirements… more
- Tennant Company (Eden Prairie, MN)
- …EDUCATION: + High school diploma or equivalent + 0-2 years experience in a customer contact center environment preferred + SAP and/or FSM ERP systems and ... Call Center Representative - $2000 Signing Bonus With more...and efficient manner + Field requests from a diverse customer base to include government, end-users, distributors, nationwide Fortune… more
- Pearson (St. Paul, MN)
- …Pearson's North America sales team, reporting to the Sr. Director of the Pearson Resource Center , the outsourced contact center (BPO). The role will be ... A minimum of 5 years of exceptional sales performance, customer service, or sales operations experience *...and vibrant place to work. People are at the center , and we are committed to building a workplace… more
- Signet Jewelers (Minneapolis, MN)
- …& Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry design ... & Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry design… more
- Signet Jewelers (Minneapolis, MN)
- …& Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry design ... careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career...ground up, this will entail full administrative responsibilities, including customer service, interacting with both our stores and customers,… more
- US Bank (Minneapolis, MN)
- …need. Job postings in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open ... excel at-all from Day One. **Job Description** The Money Center , which plays a key role in funding the..., which average more than 15 years of industry experience , work closely with our clients to maximize their… more
- The Estee Lauder Companies (Roseville, MN)
- …supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable + Ability to work retail hours including ... **Keyholder - Aveda - 20 Hrs - Rosedale Center - Roseville, MN** **Brand:** Aveda **Description** **Position...demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer… more
- Medtronic (Minneapolis, MN)
- …product(s). + Influential communication and collaboration skills. + Matrix Leadership experience . + Continuous improvement, customer -focused mindset. + Green or ... in a more connected, compassionate world. **A Day in the Life** Director, Quality Center of Expertise - CAPA & Post Market Surveillance (PMS) This position will… more
- VF Corporation (Minnetonka, MN)
- …of the brand to our retail customers and will be responsible for creating best-in-class customer experience in the store. As a Sales Associate, you will actively ... of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience . You will serve as part of… more
- Signet Jewelers (Roseville, MN)
- …and holidays * A positive, customer -focused approach in delivering an exceptional customer experience * Strong communication and relational skills We put our ... celebrate the special moments in their lives * Strong customer service, sales, retail and/or jewelry experience ...applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we… more