- TEKsystems (Shoreview, MN)
- …+ Competitive pay & benefits including weekly pay! + Expand your existing customer service experience + Easy application & interview process Job Highlights: Pay: ... Schedule: M-F 8am - 5pm Description: Our Financial Services customer located in Shoreview, MN is seeking long term...located in Shoreview, MN is seeking long term Sr. Escalations Specialists. The assignment will last 12+ months and… more
- TEKsystems (St. Paul, MN)
- Description: Our Financial Services customer located in Shoreview, MN is seeking 21 LONG TERM Sr. Escalations Specialists. The assignment will last 12+ months ... will be managing 5 to 10 cases at any time . The first step is to thoroughly read the...research is completed, you will reach out to the customer via phone and let them know that you… more
- TEKsystems (St. Paul, MN)
- …collection for the complaint to go into a work queue. From there, the Sr. Escalations Representative will then take control of complaints in progress and will see it ... reviews complaints and handles appropriately. Will talk to the customer , research complaint, resolve complaint, work with other business...Typical case load is 5 to 10 at one time . Works with a web-based tool to document, track… more
- TEKsystems (St. Paul, MN)
- …go into effect. The Day to Day + Sr. escalation representatives will handle multiple customer cases at a given time + Thoroughly read customer complaints ... Summary Our Financial Services customer located in Shoreview, MN is seeking 21...in Shoreview, MN is seeking 21 LONG TERM Sr. Escalations Specialists. The assignment will last 12+ months and… more
- TEKsystems (St. Paul, MN)
- …Title: Sr. Escalations Representative/Complaints Job Description Our Financial Services customer located in Shoreview, MN. The assignment will last 12+ months ... to review and then critically research and resolve the customer 's complaint. Complaints come into the bank from a...will be managing 5 to 10 cases at any time . The first step is to thoroughly read the… more
- TEKsystems (St. Paul, MN)
- Sr. Escalations Representative/Complaints for a well known bank. Compensation and Schedule Details: + Competative pay + Training: 30 days Onsite: 8:00AM-5PM, M-F ... fully on-site if needed. Role Highlights: + Industry: Financial Customer Service, Financial Service + Employment Type: 12-month contract-to-Direct...will be managing 5 to 10 cases at any time . The first step is to thoroughly read the… more
- TEKsystems (Shoreview, MN)
- Now Hiring for Sr. Escalations Reps with a large banking company to help close out cases that are created after a customer complaint is filed. This is a very ... will be managing 5 to 10 cases at any time . The first step is to thoroughly read the...research is completed, you will reach out to the customer via phone and let them know that you… more
- TEKsystems (St. Paul, MN)
- …work 1 week onsite and 1 week work from home. Description: Our Financial Services customer located in Shoreview, MN is seeking 12 LONG TERM Sr. Escalations ... will be managing 5 to 10 cases at any time . The first step is to thoroughly read the...research is completed, you will reach out to the customer via phone and let them know that you… more
- TEKsystems (St. Paul, MN)
- NOW HIRING for Escalations Rep These positions will be a hybrid mixture of in office and remote. MUST LIVE in MN Please do not apply if you don't reside in MN or do ... MUST HAVES: + 4+ years of experience with financial customer service Description: + This team will work onsite...will be managing 5 to 10 cases at any time . The first step is to thoroughly read the… more
- TEKsystems (Shoreview, MN)
- …permanent after + Hybrid role after training + 2+ years of experience in financial customer service required + 2+ years of customer contact in a financial ... & Procedures to execute tasks repetitively + Pipeline & time management - working on different complaints in different...research is completed, you will reach out to the customer via phone and let them know that you… more
- Cardinal Health (St. Paul, MN)
- …expansions. + Oversee and plan support and advisory as applicable for full system's lifecycle, including scoping, support, escalations , patching, planning, and ... network to ensure day to day operations is smooth, escalations are handled and all opportunities to roll out...model to drive quality and performance, as well as customer and stakeholder satisfaction. + High EQ and ability… more
- Acosta Group (Eden Prairie, MN)
- …is an Equal Opportunity Employer **Job Category:** Sales Support **Position Type:** Full time **Business Unit:** Sales **Salary Range:** $31,800.00 - $39,700.00 ... needed to get information or handle complex client and customer situations. + Understands types of escalations ...and customer situations. + Understands types of escalations and uses problem solving and analytical skills to… more
- HealthEdge Software Inc (St. Paul, MN)
- …MA but you may live anywhere in the US **Type of Employment:** Full - time , permanent **Work Environment:** The physical demands described here are representative ... and capabilities acrosstheWellframebusiness as we grow across more complex customer footprints, workflows, and an enable a broader ecosystem acrossdigital… more
- UKG (Ultimate Kronos Group) (St. Paul, MN)
- …**General Information** Ref #: 20240040430 Travel Amount Required: Up to 25% Job Type: Regular- Full Time Location: USA - USA - Remote **Company Overview** Here ... \#WeAreUKG **Description & Qualifications** Description UKG is seeking an energetic, customer -focused individual to lead a team of Consultants and Project Managers… more
- Infinite Campus (Minneapolis, MN)
- …(HQ) Job Code 330A-8.26.24 Employment duration Full time Apply Now ... service levels are maintained. You will be a focal point for customer and internally reported incidents, designation of incidents deemed "major" and coordination… more
- Ryder System (St. Paul, MN)
- …incentive plan based on the level and/or type. Benefits Information: **For all Full - time positions only** : Ryder offers comprehensive health and welfare ... requirements. Manage project activities for network services in alignment with business/ customer "Go Live" schedules. + Providing overall third level IT Network… more
- UKG (Ultimate Kronos Group) (St. Paul, MN)
- …**General Information** Ref #: 20240040264 Travel Amount Required: Up to 25% Job Type: Regular- Full Time Location: USA - USA - Remote **Company Overview** Here ... concerns. Customer and Partner Engagement: * Ensure high levels of customer satisfaction and on- time delivery through effective partner project oversight and… more
- Bridgestone Americas (Plymouth, MN)
- …area are following compliance and safety policies and procedures + Manage and resolve customer escalations + Partner with other region and Store Support Center ... incentives, paid vacation and holidays, competitive healthcare packages for full - time and part- time employees, and...be their best, so that they deliver the best customer experience, this is an area where you will… more
- UKG (Ultimate Kronos Group) (St. Paul, MN)
- …**General Information** Ref #: 20240040302 Travel Amount Required: Up to 25% Job Type: Regular- Full Time Location: USA - USA - Remote **Company Overview** Here ... Team: UKG is seeking a highly motivated, detail-oriented, and customer -focused professional to join the Sales Operations team. The...track credits and RMAs to completion * Manage redlines, escalations and approvals * Support peers to ensure equal… more
- UMB Bank (St. Paul, MN)
- …multiple levels of leadership. + Deliver to stringent timelines confidently. + Manage customer complaints and escalations + Monitor fraud and dispute suspense ... UMB's line of business partners and third-party vendors in identifying adverse customer impacts, providing solutions, and implementing change to ensure the best … more