- Careers Integrated Resources Inc (St. Paul, MN)
- …Microsoft Teams and TelemedIQ, ensuring the smooth operation of contact centers and desk phones. Maintaining Service Level Agreements (SLAs) to ensure telephony ... IP telephony voice communication systems, including softphones and PoE desk phones. This role encompasses managing day-to-day changes, onboarding, offboarding,… more
- Converge Technology Solutions (Minneapolis, MN)
- …completion of service requests and incidents.Engage and work with the Service Desk and System Engineering team to troubleshoot and resolve incidents ... ensure that customers receive remote and on-site support, resolve all outstanding service issues within the committed response times, escalate any issues as… more
- CAI (St. Paul, MN)
- …R3671 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests ... to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst** to provide bilingual Level 1 technical support… more
- System One (Golden Valley, MN)
- Part Time IT Service Desk Analyst (24 hours) **Employment Type:** Contract/Temp **Date Posted:** 9/4/2024 **Location:** Golden Valley, MN **Pay Range:** $25.00 - ... Number:** JO-2409-2488 **Primary Function** We are looking for a competent IT Service Desk Analyst to provide fast and useful technical assistance on computer… more
- Barnes & Thornburg LLP (Minneapolis, MN)
- Service Desk Specialist Minneapolis,MN SUMMARY: Under the direct supervision of the Service Desk Manager and according to established Firm policies and ... procedures, the Service Desk Specialist is responsible for the Firm wide support to our end users. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Provide support via… more
- Robert Half Technology (Bayport, MN)
- Description We are seeking a Service Desk to join our team in the manufacturing industry. As a Service Desk you will be instrumental in providing ... * Minimum of 2+ years' experience in a Help Desk Analyst role or similar IT support role *...Excel, PowerPoint, and Outlook * Experience with ServiceNow IT service management software * Strong ability to troubleshoot and… more
- GovCIO (St. Paul, MN)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... of requests. + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs),… more
- Cayuse Holdings (St. Paul, MN)
- …business process outsourcing, data services, and professional services. **Primary Focus** The Service Desk Agent provides customer service solutions within ... Minimum Qualifications: + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Two (2) to five (5)… more
- Cayuse Holdings (St. Paul, MN)
- **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity ... resolution **Qualifications** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Three (3) to five… more
- Cayuse Holdings (St. Paul, MN)
- **Overview** The Senior Service Desk Agent provides customer service solutions within service level agreements using company and project quality and ... **Minimum Qualifications:** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Three (3) to five (5)… more
- Travelers Insurance Company (St. Paul, MN)
- …corporate and industry best practice end user support for the 24x7x365 enterprise Service Desk through various customer interface channels. This job does not ... analytical, and troubleshooting skills required. + 6 months of Customer Service , Service Desk , or contact center experience required. **What Is… more
- Sherman Associates, Inc. (Minneapolis, MN)
- …may vary due to the specific needs of the hotel Keyword: Front Desk , Guest Service , Customer Service , Administrator, Administration, Hilton, Management, ... location. Responsible for the overall operation of the Front Desk and the seemingly effortless movement of guests through...brand standards during the process + Assures required Front Desk supplies are readily available to best serve the… more
- Sherman Associates, Inc. (Minneapolis, MN)
- …may vary due to the specific needs of the hotel Keyword: Front Desk , Guest Service , Customer Service , Administrator, Administration, Hilton, Management, ... Sherman Associates owned Marriott franchised location. This position as a Front Desk Associate is responsible for check-in, checkout, kiosk operations, and all other… more
- Omni Hotels (Eagan, MN)
- …many arrivals and departures within a short period of time. + Previous customer service experience + Previous hotel front desk experience is strongly preferred. ... venues, a signature spa and state-of-the-art fitness facilities. Job Description Front Desk Agents provide a five-star welcome and departure experience to each… more
- TEKsystems (Plymouth, MN)
- …invoices on a daily basis for vendor reimbursements. Primary backup for the Service Desk Coordinator MANUFACTURER WARANTY Submits all warranty parts request ... are currently looking to make an addition to their service team. This group focuses on providing repairs and... team. This group focuses on providing repairs and service to existing customers, they also support sales, installation,… more
- Siemens (Minnetonka, MN)
- …current or future employer-sponsored work authorization. **Preferred qualifications:** + IT Service Desk automation + Advanced scripting experience + Expertise ... part you can play: https://sie.ag/DecodingTheFutureOfEnergy We are looking for an **IT Service Integrator** to help us build and maintain the IT Infrastructure… more
- Rocket Software (St. Paul, MN)
- …broader communication. **Required Qualifications:** + Three (3) to five (5) years of Service Desk Leadership experience with a demonstrated pattern of increasing ... Management. + ITSM Certification - ITIL Foundation required. + Extensive knowledge of Service Desk Management tools, eg, Jira Service Desk (preferred),… more
- TEKsystems (Minneapolis, MN)
- …directory, Printer repair, Technical support, Install, Windows 7, Deployment, Service desk , Desktop troubleshooting, Printer hardware, Installation, Inventory ... daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of customer management/teams. These… more
- Ryder System (St. Paul, MN)
- …Desk for any end user or site issues requiring assistance beyond the service desk 's capability. Has responsibility for the identification of hardware or ... and remote access services + Third level support for the Ryder IT Technical Svc Desk for any end user or site issue escalations + Escalates to the appropriate… more
- Wipfli LLP (Minneapolis, MN)
- …issues of low to moderate complexity + Resolves issues in accordance with Service Desk Procedures. + Reviews and maintains documentation and knowledge base ... policies and procedures. + Escalates hardware and software issues per Service Desk policy. Qualifications: + Pursuing a degree in Cybersecurity, Information… more
