- Cardinal Health (Hartford, CT)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- Robert Half Finance & Accounting (Hartford, CT)
- …Hartford Area) Great opportunity to join a global aerospace supplier as the Order Management Supervisor , overseeing the customer order process and leading a ... + Lead and support a team of 2-3 individuals + Develop and enforce customer service policies and address complex inquiries or complaints. + Track KPIs,… more
- Conduent (East Hartford, CT)
- …staff are meeting contract requirements as they relate to call handling, customer service , and accuracy. Qualified candidates will bring forward innovative ... when applying._ Reporting to the Site Operations Manager, the **Call Center Supervisor ** is responsible for the supervision of Call Center Staff. This person… more
- Cintas (Hartford, CT)
- **Requisition Number:** 216780 **Job Description** Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on ... route and in-house. Responsibilities include supervising the service team who provides customer service , sales and the pick-up and delivery of products to… more
- Eversource Energy (Windsor, CT)
- …Eversource customers enjoy a top tier customer experience by leading our Customer Service Representatives in providing world class service \. Ensures ... professional position is responsible for the complete development of Eversource Customer Service Representatives through coaching and evaluative performance… more
- CVS Health (Enfield, CT)
- …following up of all activities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assist customers with ... consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager...service . When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the… more
- CVS Health (Suffield, CT)
- …following up of allactivities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assistcustomers with ... consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager...service . When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the… more
- Lowe's (East Hartford, CT)
- …damage reduction initiatives, execution and management of Pro Orders, researching customer service inquiries, as well as assisting with the organization, ... What You Will Do The BDC Support Supervisor is the subject matter expert and is...provide feedback to Network Optimization Development Managers. *Demonstrate excellent customer service : Handle escalated inquiries from the… more
- Baystate Health (Springfield, MA)
- …Safety Education Coordinator in delivering ongoing training, including defensive tactics, crisis management , and customer service skills. * Leads employee ... huddles * Serve as a resource and mentor to staff regarding de-escalation, customer service , and enforcement of security procedures. * Monitor security systems… more
- MAPFRE Insurance (Webster, MA)
- …Major Market:** Worcester **Job Segment:** Liability, Call Center Manager, Call Center Supervisor , Claims, Law, Insurance, Customer Service , Legal Apply ... Supervisor , Casualty Claims (Hybrid) Date: Nov 19, 2025...technical guidance, ensure compliance with departmental standards, and champion customer service excellence. You'll also play a… more
- Sherwood Lumber Company (Palmer, MA)
- …team adhere to company rules and work ethics. + Collaborate with sales and customer service teams to resolve delivery or product issues quickly and ... JOB TITLE: Operations Supervisor EMPLOYER: Sherwood Lumber Corporation DEPARTMENT: Operations REPORTS TO: Operation Manager EFFECTIVE DATE: 11/10/2025 SUMMARY: The… more
- Burlington (Springfield, MA)
- …caring and inclusive organization, come join us as a Burlington Stores **Full-Time** ** Customer Service Supervisor ** or **Full-Time Selling Floor ... Supervisor !** As a Retail Front End Supervisor , you'll be an integral part of the store...Store Management in the areas of Merchandising, Customer Service , Operations, and Human Resources. This… more
- Highmark Health (Hartford, CT)
- … supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and ... the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping… more
- Ryder System (Hartford, CT)
- …Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and ... resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned… more
- Hartford HealthCare (Mansfield Center, CT)
- …including supervisory home visits and development planning. Collaborates with Care Management and Quality teams to develop annual in- service programs; ... Connecticut's most comprehensive healthcare network as an HomeCare Aide Clinical Supervisor . Hartford HealthCare at Home, the largest provider of homecare services… more
- Prysmian (Willimantic, CT)
- …manufacturing costs, there is a need to recruit a second shift Production Supervisor to supervise and coordinate all activities of one or more major manufacturing ... meet production requirements, and obtains information from prior shift supervisor regarding operating problems. + Observe associates for effectiveness, efficiency,… more
- Trinity Health (Hartford, CT)
- …and continuous process improvement. Responsible for staffing, training, and performance management , the supervisor fosters a culture of safety, accountability, ... New England is looking for a dynamic, team-oriented individual for the Lab Supervisor position in the Lab's Inpatient Phlebotomy Section. You would lead the… more
- Hartford HealthCare (Mansfield Center, CT)
- …including supervisory home visits and development planning. Collaborates with Care Management and Quality teams to develop annual in- service programs; ... Connecticut's most comprehensive healthcare network as an HomeCare Aide Clinical Supervisor . Hartford HealthCare at Home, the largest provider of homecare services… more
- Kohl's (Enfield, CT)
- …store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop ... Modeling, guiding and providing direction to associates + Demonstrating and coaching a customer service mindset, including customer service philosophies,… more