- Dunhill Professional Search (Fort Belvoir, VA)
- …or GED2-5years Personal Computer experience including customer support or Help Desk2-5years of customer service or public relations experienceExperience with ... and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve… more
- Dexian - DISYS (Chantilly, VA)
- …+ years' experience in an IT support tole, preferably as a Desktop ( Desk Side) or Help Desk technician.Intermediate knowledge in supporting enterprise ... (memory, hard drives, etc.) and peripheral devices.Provide the appropriate office support to coordinate and schedule new equipment installations.Monitor and update… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- CACI International (Chantilly, VA)
- …These Qualifications:** o **1+ year of experience in Help Desk support and/or networking** o Customer service and/or support experience working in ... Type of Travel: None * * * The Integrated Service Center Technician will provide front line support...a Help Desk , Service Desk , or Call Center environment is… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Help Desk Manager** **Category:** Service ... service . * Oversees Tier 2 and Tier 3 support for the START software application, managing a team of ... As a solution builder, you will be working to support the client's mission and goals. This position is...around the world. * Leads the Help Desk team, enforcing adherence to service level… more
- EMCOR Group (Dulles, VA)
- … to all computer users employed by the Dulles branch office. + First line of technical support for all Help Desk calls. + Track and enter all Computer ... **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. **… more
- Koniag Government Services (Chantilly, VA)
- …Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top-Secret Clearance to support **KTS** and our government ... experience. + Collect incident information through customer conversation and self- service support tools. + Conduct initial assessment,...required:** + Experience working in a call center or Help Desk and Support center… more
- CACI International (Chantilly, VA)
- …+ BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to ... None * * * **Description:** The Service Desk Technician will provide frontline support and...+ CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist… more
- General Dynamics Information Technology (Chantilly, VA)
- …day. **HOW A SYSTEMS OPERATIONS SPECIALIST WILL MAKE AN IMPACT** + Provide Tier 1 application help desk support . + A successful candidate will be tech savvy ... products or services. + Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to assist with manual testing… more
- General Dynamics Information Technology (Quantico, VA)
- …Must Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support ,ITSM,Remedy Help ... technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to...resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Senior Functional/Business Analyst - Help Desk -Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United ... **Your future duties and responsibilities:** Provide day-to-day management customer support team to ensure customer service is...of the current range is $61,000- $106,800. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
- ProSmile (Lanham, MD)
- …check-out + Make any notes on the patient's chart or in computer that may help others to provide better service + Assist in directing patient recall system; ... Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA...fast-paced environment Knowledge and Skills/Expected Competencies + Strong customer service , communication and interpersonal skills. + Ability to clearly… more
- Red River (Chantilly, VA)
- …of technical support in call center, while providing strong customer service . + Address tickets related to access, hardware, software, or network including but ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
- CACI International (Chantilly, VA)
- …environment . Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred . Degree ... Service Center Account Manager will provide front line support and act as the primary point of contact...**Security+ certification required** . **3+ year of experience in Help Desk support and/or system… more
- CACI International (Chantilly, VA)
- …- Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability ... None * * * **Description:** The Service Desk Technician will provide frontline support and...+ CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist… more
- CACI International (Chantilly, VA)
- …personnel, training, and CAU support services necessary for customer and help desk requirements. + Directly manage assigned personnel to include timesheets, ... for collection of incident information through customer conversation, and self- service support tools. Tracks incidents and requests...+ Assists team members resolve any travel policy or help desk related issue. + Acting as… more
- Maryland Department of Transportation (Prince George's County, MD)
- …so that they can perform their essential duties. This position is responsible for first level help desk support to the users within District 3 and 7 ... jurisdiction. They are also responsible for providing first line help desk support of microcomputer...experience. 4. Candidates may substitute US Armed Forces military service experience in Cyber and Information Systems classifications or… more
- NANA Regional Corporation (Fredericksburg, VA)
- …equivalent specialized experience + Must have at least five (5) years direct related experience in help desk and network support + A minimum of three (3) ... purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Synteras, the...personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct… more
- ManTech (Chantilly, VA)
- …a degree. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... **Secure our Nation, Ignite your Future** + Provides technical support and customer service to the organization's users of computer applications and hardware… more
- ManTech (Chantilly, VA)
- …a degree. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... **Secure our Nation, Ignite your Future** **Enterprise IT Support Officer (EITSO) - Remote Support ...services, software systems engineering and/or application development to restore service and/or identify problems. + Using best practices and… more
