- Red River (Chantilly, VA)
- … who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at the ... Service Desk . This position will handle technical...+ Responsibilities aligned with managing area of your team tier alignment + Provide after hours on call support… more
- American Systems (Chantilly, VA)
- …Responsible for performing Tier 1 troubleshooting under the supervision of the Service Desk Manager. Duties include basic computer help desk support ... leave plan. A week in the life of aHelp Desk Technician : + Perform Tier ...and Federal Government customers under the supervision of the Service Desk Manager. + Provide professional customer… more
- TEKsystems (Fort Belvoir, VA)
- …DoD clearance is required, US Citizenship is required GDIT is in search of service desk specialists to perform within password resets, answering phone calls, ... as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier...and TS/SCI clearance required for this opportunity. Skills: Help desk , Service desk , Windows, desktop… more
- Red River (Chantilly, VA)
- We are looking for a Tier 1 Technician to join our...apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + ... growing team! The Tier 1 Technician is primarily responsible for handling technical support requests...are accurate, concise, and timely to meet the SLAs ( service -level agreement). + Maintain case ownership and keep customers… more