- General Dynamics Information Technology (Fairfax, VA)
- …and services that enable the safety, security, health and well-being of our nation. As a Tier 3 Call Center Lead on the GDIT Federal Civil Division State ... clinics, Presumptive Eligibility Determiners, and other healthcare facilities. Role Summary: A Tier 3 Call Center Representative Lead is a specialized… more
- KSA Integration LLC (Stafford County, VA)
- Call Center Program Manager Fully Remote * Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+USA+22554) Description KSA Integrationis a Service-Disabled ... Centers and Customer Service centers in supervisory roles. + Experience in call center supervision/management in healthcare or government service. + Strong… more
- KSA Integration LLC (Quantico, VA)
- Customer Care Representative Marine Corps Wounded Warrior Call Center Quantico Quantico, VA (http://maps.google.com/maps?q=Quantico+VA+USA+22554) Description KSA ... training is for two weeks in the Wounded Warrior Call Center from 9:00 AM-5:30 PM. Upon...scheduled for shifts referenced above. Requirements + Current Active Tier 3 (T3) or National Agency Check… more
- KSA Integration LLC (Stafford County, VA)
- …Contingent Upon Contract Award Minimum Experience: + 4 years of experience in a call center /contact center environment. + 2 years of supervisory experience ... capabilities: (1) data analytics, (2) comprehensive veterans support, and ( 3 ) business process improvement. We are a rapidly growing...in a call center . Position Responsibilities: + Understand the… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the ... + Maintain and operate the classified and unclassified data center which houses the server farm. + Provide support...Monday through Friday and must be available on an on- call basis to provide immediate assistance in the event… more
- CACI International (Springfield, VA)
- …Analytics, Behavior Analysis; etc. + **Cyber Security Operations** : CSOC ( Tier 1; Tier 2; Tier 3 ); Cyber Hunt; Cyber Threat Intelligence; Enterprise ... span across a variety of experience levels. Typical requirements call for a BA/BS Degree and between Two (2)...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- William C Brown Inc (Springfield, VA)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc.* Provide Tier 2 and Tier 3 problem identification, diagnosis ... upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/ 3 support of Unix/Windows workstations and servers, including Web… more
- CACI International (Springfield, VA)
- …This will be for Shift 2-B Tuesday - Saturday 1400-2200 **Responsibilities:** + Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution ... expanded 12x5 service support level during core hours and on- call support with two-hour response time during non-core hours...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- General Dynamics Information Technology (Springfield, VA)
- …and objective judgments based on facts, information, and company procedures. + Support Tier 2 and 3 operations by assessing severity, prioritizing tasks, and ... Manager, Cisco Unity Connection, Cisco Agent Desktop for Cisco Unified Contact Center , Cisco Meeting Server (CMS), Cisco TelePresence Management Suite (TMS), VoIP… more
- Huntington Ingalls Industries (Fairfax, VA)
- …reasonable accommodation will be responded to from this email address. Additionally, you may also call ### for assistance. Press # 3 for HII Technical Solutions. ... office is looking to expand our division and continue our ability to win Tier I contracts within the defense industry. Mission Technologies is searching for a… more